Integration
Connect Airparser and Freshdesk
When Document Parsed fires in Airparser, your agent runs Add Note to Ticket in Freshdesk, or New Company in Freshdesk to Extract Data From a Document in Airparser. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Airparser and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Airparser and Freshdesk can do together
From Airparser to Freshdesk
When Document Parsed in Airparser
then Add Note to Ticket in Freshdesk
When Document Parsed in Airparser
then Create Contact in Freshdesk
From Freshdesk to Airparser
When New Company in Freshdesk
then Extract Data From a Document in Airparser
When New Contact in Freshdesk
then Extract Data From a Document (Async) in Airparser
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Airparser and Freshdesk
Triggers and actions 4 triggers · 30 actions
Trigger
Document ParsedTriggers when Airparser finishes parsing a document in the chosen inbox, giving you the extracted data.
Action
Create an InboxCreates a new Airparser inbox that documents can be sent to for parsing.
Action
Create or Update Extraction SchemaSets which fields Airparser should pull out of documents sent to an inbox, replacing whatever schema was there before.
Action
Delete an InboxDeletes an Airparser inbox and the documents stored in it.
Action
Extract Data From a DocumentSends a document to an Airparser inbox, waits for it to be parsed, and returns the extracted data.
Action
Extract Data From a Document (Async)Sends a document to an Airparser inbox and returns straight away without waiting for parsing. Use the Document Parsed trigger or Get Document to pick up the result.
Action
Get a DocumentReturns a parsed Airparser document, including the data extracted from it.
Action
Get an InboxReturns one Airparser inbox with its settings, its email address prefix and its current extraction schema.
Action
List DocumentsLists the documents in an Airparser inbox, with the data extracted from each one.
Action
List InboxesLists all the Airparser inboxes in the connected account.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Airparser and Freshdesk, answered
What can start an automation from Airparser?
Any of Airparser's 1 trigger in the catalog, including Document Parsed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in Airparser?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to Airparser?
Yes. When something happens in Freshdesk, your agent can act in Airparser too. This page covers both directions: Freshdesk's triggers and Airparser's actions are listed here as well.
Do I have to build a connector for Airparser or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Airparser and Freshdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.