Integration
Connect Benchmark Email Classic to SupportBee
When New Contact fires in Benchmark Email Classic, your agent runs Create Ticket in SupportBee. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Benchmark Email Classic and SupportBee to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Benchmark Email Classic can start in SupportBee
When New Contact in Benchmark Email Classic
then Create Ticket in SupportBee
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Benchmark Email Classic and SupportBee
Triggers and actions 6 triggers · 22 actions
- Email Opened
Triggers when a contact opens the selected email campaign.
- Link Clicked
Triggers when a contact clicks a link in the selected email campaign.
- New Contact
Triggers when a new contact is added to the selected Benchmark Email contact list.
- New Contact in Segment
Triggers when a contact is added to the selected segment.
- New List
Triggers when a new contact list is created in your Benchmark Email account.
- New Unsubscriber
Triggers when a contact unsubscribes from the selected email campaign.
- Add Contact to List
Adds a contact to a Benchmark Email contact list.
- Add list
Creates a new contact list in Benchmark Email.
- Delete contact
Deletes a contact from a Benchmark Email contact list.
- Find Contact
Finds contacts by email address across all lists, returning each list membership found.
- Get contact
Returns the details of one contact in a contact list, including its name, email, opt-in info and custom field values.
- Get email
Returns the details of an email campaign, including its subject, sender, contact lists and content.
- List contacts
Returns the contacts in a Benchmark Email contact list, optionally filtered by a search value or status.
- List emails
Returns the email campaigns in the Benchmark Email account, optionally filtered and sorted.
- List lists
Returns the contact lists in the Benchmark Email account.
- Unsubscribe Contact
Unsubscribes a contact by moving them from a list to the account's Do Not Contact (master unsubscribe) list.
- Add comment
Adds a private (agent-only) comment to a SupportBee ticket.
- Add reply
Posts a reply to a SupportBee ticket. Admin users can reply on behalf of another agent.
- Archive ticket
Archives an unarchived SupportBee ticket.
- Create Ticket
Creates a New Ticket in your SupportBee account.
- Delete ticket
Permanently deletes a trashed SupportBee ticket. Only admins can delete tickets, and the ticket must be in the trash first.
- Find tickets by query
Returns up to 15 tickets, most recent activity first, that match the search keywords.
- Get ticket
Retrieves a single SupportBee ticket by its id.
- List comments
Lists all the comments on a SupportBee ticket.
- List replies
Lists all replies on a SupportBee ticket.
- List tickets
Returns the tickets in your SupportBee desk, most recently active first, optionally narrowed by status, assignee, label, requester or activity date.
- Trash ticket
Moves a ticket to the trash. A trashed ticket can then be deleted permanently with Delete ticket.
- Update ticket assignment
Assigns a SupportBee ticket to an agent. If the ticket is already assigned to a team, the agent must be a member of that team.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Benchmark Email Classic
Benchmark Email Classic to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Benchmark Email Classic to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Benchmark Email Classic to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Benchmark Email Classic to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Benchmark Email Classic to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Benchmark Email Classic to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into SupportBee
Questions
Benchmark Email Classic and SupportBee, answered
What can start an automation from Benchmark Email Classic?
Any of Benchmark Email Classic's 6 triggers in the catalog, including New Contact, New Contact in Segment, New List and New Unsubscriber. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SupportBee when something happens in Benchmark Email Classic?
Any of SupportBee's 12 actions, including Create Ticket, Update ticket assignment, Add comment and Add reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SupportBee to Benchmark Email Classic?
SupportBee has no triggers in the catalog today, so automations start in Benchmark Email Classic. If you need the other direction, ask: your agent reads SupportBee's API documentation and adds it.
Do I have to build a connector for Benchmark Email Classic or SupportBee?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Benchmark Email Classic and SupportBee without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.