Integration
Connect BigML and Freshdesk
When New project fires in BigML, your agent runs Create Ticket in Freshdesk, or New Company in Freshdesk to Get Resource Status in BigML. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BigML and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Freshdesk holds the tickets and contacts your support team works from, while BigML holds the sources, datasets and models your data team builds. Connecting them lets a ticket pull the current model or resource details from BigML into a note, and lets a new BigML project open the Freshdesk ticket that tracks it. The agent builds the flow, tests every scenario and keeps it running.
Example flows
What BigML and Freshdesk can do together
From BigML to Freshdesk
When New project in BigML
then Create Ticket in Freshdesk
From Freshdesk to BigML
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BigML and Freshdesk
Triggers and actions 4 triggers · 25 actions
- New project
Triggered when a new project is created in BigML. Polls the BigML projects list endpoint and emits each project, deduplicated by its resource id.
- Get Resource Status
Retrieve a BigML resource by id (source/dataset/model/prediction) to poll its status and read results.
- List Datasets
List BigML datasets, optionally filtered/paginated.
- List Models
List BigML models, optionally filtered/paginated.
- List Sources
List BigML sources, optionally filtered/paginated.
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
BigML and Freshdesk, answered
Can a Freshdesk ticket show what a BigML model or prediction is doing?
Yes. When a ticket is created in Freshdesk, the flow can call Get Resource Status in BigML for a source, dataset, model or prediction id and write what it reads back as a note or reply on that ticket.
What can happen in Freshdesk when work starts in BigML?
The New project trigger in BigML can create a ticket in Freshdesk so the project has an owner and a place for questions. It can also search existing Freshdesk tickets by the project name first, so you see whether one is already open.
What can start an automation from BigML?
Any of BigML's 1 trigger in the catalog, including New project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in BigML?
Any of Freshdesk's 21 actions, including Create Ticket, Get Contact, Search Tickets and Create Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to BigML?
Yes. When something happens in Freshdesk, your agent can act in BigML too. This page covers both directions: Freshdesk's triggers and BigML's actions are listed here as well.
Do I have to build a connector for BigML or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BigML and Freshdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.