Connect Call Loop 2.0 to Spektrix

Both apps 46Call Loop 2.0 19Spektrix 27

• Trigger
  Contact Added to List

  Triggers when a contact is added to the selected Call Loop list.

• Trigger
  Contact Created or Updated

  Triggers when a contact is created or updated in Call Loop.

• Trigger
  Contact Unsubscribed

  Triggers when a contact unsubscribes from SMS messages, either as a hard or a soft unsubscribe.

• Action
  Add Contact to List

  Adds one or more contacts to one or more Call Loop lists and returns Call Loop's confirmation message.

• Action
  Add list

  Creates a new contact list in Call Loop and returns the created list.

• Action
  Create (Update) Contact

  Creates a contact, or updates the existing contact with the same phone number, and returns the saved contact.

• Action
  Delete contact

  Permanently deletes one or more contacts by ID and returns a confirmation with the number deleted.

• Action
  Find contacts by search term

  Returns the Call Loop contacts that match a search term, optionally narrowed by status and subscription state.

• Action
  Get contact

  Returns one Call Loop contact by its ID, including its status, subscription state, lists, custom field values and messaging activity. An error occurs if the contact is not found.

• Action
  Get message

  Returns a message's current delivery status and details, looked up by its ID or state UUID. An error occurs if the message is not found.

• Action
  List contacts

  Returns the contacts in your Call Loop organization, optionally filtered by status, search text or subscription state. Deleted contacts are not included.

• Action
  List lists

  Returns the contact lists in your Call Loop organization, with each list's name, creation date, web forms, keywords and contact counts.

• Action
  Remove Contact From List

  Removes one or more contacts from the chosen Call Loop lists, either by contact ID or by an audience filter. Returns Call Loop's confirmation message.

• Action
  Send Ringless Voicemail

  Queues a ringless voicemail drop to a phone number using an audio file already in your Call Loop account. Returns the queued message and its delivery state.

• Action
  Send SMS / MMS Message

  Queues one SMS or MMS message to a phone number from a number on your Call Loop account, and returns the queued message with its status.

• Action
  Send Voice Broadcast

  Queues one outbound voice call to a phone number, playing an uploaded audio file on live answer, as a voicemail, or both. Returns the queued message and its status.

• Action
  Update contact

  Updates an existing Call Loop contact by ID, changing only the fields you fill in, and returns the saved contact.

• Action
  Update list

  Renames an existing contact list and returns the updated list.

• Action
  Update Opt-In Status

  Sets whether one contact is subscribed to text messages and to calls and ringless voicemail. No message is sent.

• Action
  Basket: Add a Customer

  Attaches a customer to an existing basket, optionally applying a promo code at the same time. Returns the updated basket.

• Action
  Basket: Add a Donation

  Adds a donation to a fund in an existing Spektrix basket and returns the donations added.

• Action
  Basket: Add a Merchandise Delivery Method

  Sets the merchandise delivery method (and optional delivery address) on a Spektrix basket and returns the updated basket.

• Action
  Basket: Add a Ticket Delivery Method

  Sets how the tickets in a basket will be delivered (post, collect at box office, print at home or agent), with an optional postal address.

• Action
  Basket: Add Membership(s)

  Adds a membership to an existing Spektrix basket and returns the membership items now in the basket.

• Action
  Basket: Add Merchandise Item(s)

  Adds one or more merchandise items to a Spektrix basket and returns the items now in it.

• Action
  Basket: Add Order Attribute(s)

  Sets one or more order attributes on a basket before it is confirmed. Returns the updated basket.

• Action
  Basket: Add Payment Type

  Adds a custom payment of a chosen payment type and amount to a basket, returning the basket's custom payments.

• Action
  Basket: Add Ticket(s) (Best Available)

  Adds the best available seats for an event instance with a reserved seating plan to a basket, and returns the tickets added.

• Action
  Basket: Add Ticket Subscription(s)

  Adds a ticket subscription (at a chosen pricing set and quantity) to a Spektrix basket.

• Action
  Basket: Add Ticket(s) (Unreserved Seating Plan)

  Adds one or more tickets for an unreserved (general admission) area of an event instance to a basket.

• Action
  Basket: Confirm a Basket

  Confirms a basket, turning it into a completed order. For system owners this only works for zero-value orders.

• Action
  Basket: Create a New Basket

  Creates a new, empty Spektrix basket, optionally attaching a customer, promo code and delivery methods. Returns the basket and its id for use in later basket steps.

• Action
  Basket: Override a Ticket Price

  Overrides the price of a specific ticket in a Spektrix basket and returns the updated ticket.

• Action
  Customer: Add Tag(s)

  Adds a tag to a Spektrix customer's record.

• Action
  Customer: Create a New Customer

  Creates a new customer record in Spektrix and returns the created customer.

• Action
  Customer: Find by Email Address

  Finds a Spektrix customer record by its email address and returns the customer's details, including custom attributes.

• Action
  Customer: Find by Spektrix Customer ID

  Returns a Spektrix customer record by its Spektrix customer ID.

• Action
  Customer: Remove a Tag

  Removes a specific tag from a Spektrix customer's record.

• Action
  Customer: Update Attribute(s)

  Updates one or more custom attributes on an existing Spektrix customer record.

• Action
  Customer: Update Contact Preference(s)

  Adds one or more contact preferences to a Spektrix customer's record and returns the customer's contact preferences.

• Action
  Customer: Update Information (Including Attributes)

  Updates a Spektrix customer's contact details (name, email, phone, title, birth date, Gift Aid) and any custom attributes. Only the fields you fill in are changed.

• Action
  Event: Find by Name

  Finds events whose name matches the one you give, optionally narrowed by performance dates, sales channel and on-sale status.

• Action
  Fund: Find a Fund

  Finds a donation fund by its name or code and returns the matching fund.

• Action
  Instance: Find by Event

  Returns the performances (instances) of a Spektrix event, optionally limited to a date range and sales channel.

• Action
  Membership: Find a Membership

  Finds available memberships whose name matches the name you give, and returns the first match plus the full list of matches.

• Action
  Ticket Subscription: Find a Pricing Set

  Finds a pricing set on your ticket subscriptions by name, optionally limited to one ticket subscription.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.