Integration
Connect Capsule CRM and Ticket Tailor
When New case fires in Capsule CRM, your agent runs Create Event Occurrence in Ticket Tailor, or Event Created in Ticket Tailor to Add Task in Capsule CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Capsule CRM and Ticket Tailor to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Capsule CRM and Ticket Tailor can do together
From Capsule CRM to Ticket Tailor
When New case in Capsule CRM
then Create Event Occurrence in Ticket Tailor
When New opportunity in Capsule CRM
then Create Event Series in Ticket Tailor
From Ticket Tailor to Capsule CRM
When Event Created in Ticket Tailor
then Add Task in Capsule CRM
When Event Updated in Ticket Tailor
then Create a new task for organization in Capsule CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Capsule CRM and Ticket Tailor
Triggers and actions 19 triggers · 129 actions
Trigger
List projectslist projects (cases/kases), surfacing new ones over time
Trigger
List taskslist tasks, surfacing new ones over time
Trigger
New casePolls for newly created cases in Capsule CRM.
Trigger
New opportunityPolls for newly created opportunities in Capsule CRM.
Trigger
New organizationPolls for newly created organizations in Capsule CRM.
Trigger
New personPolls for newly created people in Capsule CRM.
Trigger
New taskPolls for newly created tasks in Capsule CRM.
Trigger
New userPolls for newly created user accounts in Capsule CRM.
Action
Add additional party to opportunityadd an additional party to an opportunity
Action
Add TaskAdd a task in Capsule CRM, optionally linked to a party.
Action
Complete a taskMarks a task as completed in Capsule CRM.
Action
Create a caseCreates a new case (kase) in Capsule CRM, optionally linked to a party.
Action
Create a new task for organizationThis action creates a new task for the specified organization.
Action
Create an open case for organizationThis action creates a new open case for the specified organization.
Action
Create an open case for personThis action creates a new open case for the specified person.
Action
Create an organizationCreates a new organization party in Capsule CRM.
Action
Create a noteCreates a new note (entry) attached to a party, opportunity, or case in Capsule CRM.
Action
Create a personCreates a new person party in Capsule CRM.
Action
Create a tag for organizationThis action creates a new tag for the specified organization.
Action
Create a tag for personThis action creates a new tag for the specified person.
Action
Create entrycreate an activity entry
Action
Create opportunitycreate an opportunity
Action
Create partycreate a party (person or organization)
Action
Create projectcreate a project (case)
Action
Create tagcreate a tag for an entity type
Action
Delete a partyDeletes a party by id in Capsule CRM.
Action
Delete entrydelete an activity entry
Action
Delete opportunitydelete an opportunity
Action
Delete projectdelete a project
Action
Delete tagdelete a tag
Action
Delete taskdelete a task
Action
Get PartyGet a party (person or organization) in Capsule CRM, including its custom fields both raw and flattened by field-definition id.
Action
List additional parties for opportunitylist additional parties on an opportunity
Action
List casesLists cases (kases) in Capsule CRM.
Action
List deleted opportunitieslist deleted opportunities
Action
List deleted partieslist deleted parties
Action
List deleted projectslist deleted projects
Action
List employees of partylist people employed at an organization party
Action
List entries by datelist activity entries by date
Action
List entries for entitylist activity entries for a party/opportunity/project
Action
List opportunitiesLists sales opportunities in Capsule CRM.
Action
List opportunities by partylist opportunities for a party
Action
List partiesLists parties (people and organizations) in Capsule CRM.
Action
List projects associated with opportunitylist projects associated with an opportunity
Action
List projects by partylist projects for a party
Action
List tagslist tags for an entity type
Action
List teamslist teams
Action
List tracks for entitylist tracks for an entity
Action
List userslist users
Action
Remove additional party from opportunityremove an additional party from an opportunity
Action
Run filter queryrun a saved/ad-hoc filter query for an entity
Action
Search opportunitiessearch opportunities
Action
Search partiesSearches parties by a free-text query in Capsule CRM.
Action
Search projectssearch projects
Action
Show current userget the authenticated user
Action
Show entryretrieve an activity entry by ID
Action
Show opportunityretrieve an opportunity by ID
Action
Show projectretrieve a project by ID
Action
Show site configget account/site configuration
Action
Show tagretrieve a tag by ID
Action
Show taskretrieve a task by ID
Action
Show userretrieve a user by ID
Action
Update entryupdate an activity entry
Action
Update opportunityupdate an opportunity
Action
Update partyupdate a party
Action
Update projectupdate a project
Action
Update tagupdate a tag
Action
Update taskupdate a task
Action
Update userupdate a user
Action
Upload attachmentupload an attachment
Trigger
Event CreatedTriggers when a new event is created.
Trigger
Event DeletedTriggers when an existing event is deleted.
Trigger
Event UpdatedTriggers when an existing event is updated.
Trigger
Issued Membership CreatedTriggers when a new issued membership is created.
Trigger
Issued Membership UpdatedTriggers when an issued membership is created or updated.
Trigger
Issued Ticket CreatedTriggers when a new issued ticket is created.
Trigger
Issued Ticket UpdatedTriggers when an existing issued ticket is updated.
Trigger
New Issued TicketFires when a ticket is issued. In Ticket Tailor open Box office settings > Webhooks, add a webhook for the issued ticket created event, and paste this trigger's webhook URL.
Trigger
Order CreatedTriggers when new order is created (currency values are always in cents, or equivalent, with no decimals).
Trigger
Order UpdatedTriggers when existing order is updated (currency values are always in cents, or equivalent, with no decimals).
Trigger
Waitlist Signup Created (instant)Instant trigger: fires when a Ticket Tailor waitlist signup is created (waitlist_signup.created). Self-registering webhook.
Action
Box Office OverviewShow box office statistics information.
Action
Create BundleCreate a bundle for the given event series ID.
Action
Create Check-In (Out)Create check-in or check-out.
Action
Create DiscountCreates a discount code that can be used on checkout.
Action
Create Event OccurrenceCreate event for event series.
Action
Create Event SeriesCreates a new event series.
Action
Create HoldCreates a new hold in the system.
Action
Create Issued MembershipCreates a new issued membership.
Action
Create Issued Membership RedemptionCreates a redemption for an issued membership at a specific event. This records that the issued membership was used for entry to the event.
Action
Create Issued Ticket (Fees Apply)Creates a new issued ticket for an event occurrence from the available inventory. This action incurs a fee per issued ticket, even if the ticket is free. Send the event_id and ticket_type_id to create the issued ticket from an event occurrence's ticket type allocation. Alternatively, send the hold_id to create the issued ticket from a pre-existing hold. The issued ticket is not associated to an order. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart).
Action
Create Membership TypeCreates a new membership type.
Action
Create OverrideCreate an override for the given event series id.
Action
Create ProductCreate a new product.
Action
Create Ticket GroupCreate a ticket group for the given event series id.
Action
Create Ticket TypeCreate a ticket type for the given event series id.
Action
Create VoucherCreates a new voucher and the associated voucher codes, if given.
Action
Delete BundleDelete a bundle. This action is irreversible. The bundle will be permanently removed.
Action
Delete DiscountDelete a discount. This action is irreversible. The discount will be permanently removed.
Action
Delete Event OccurrenceDelete event occurrence.
Action
Delete Event SeriesDeletes event series.
Action
Delete HoldDelete a hold. This action is irreversible. The hold will be permanently removed.
Action
Delete Membership TypeDelete membership type.
Action
Delete ProductDelete a product. This action is irreversible. The product will be permanently removed.
Action
Delete Ticket GroupDelete a ticket group. This action is irreversible. The ticket group will be permanently removed and any ticket types or bundles in the group will be removed from the group.
Action
Delete Ticket TypeDelete a ticket type. This action is irreversible. The ticket type will be permanently removed.
Action
Delete VoucherDelete voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed.
Action
Get DiscountReturns a single discount; all currency values are in cents (or equivalent), with no decimals.
Action
Get EventReturns a single event; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event OccurrenceReturns a single event occurrence; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event SeriesReturns a single event series; all currency values are in cents (or equivalent), with no decimals.
Action
Get HoldReturns a single hold.
Action
Get Issued MembershipReturns a single issued membership.
Action
Get Issued TicketReturns a single issued ticket.
Action
Get List of Check-InsReturns a list of check-ins.
Action
Get List of DiscountsReturns a list of discounts.
Action
Get List of Event OccurrencesReturns a list of event occurrences.
Action
Get List of EventsReturns a list of events.
Action
Get List of Event SeriesReturns a list of event series.
Action
Get List of Event Series OverridesReturns a list of event series overrides.
Action
Get List of HoldsReturns a list of holds.
Action
Get List of Issued MembershipsReturns a list of issued memberships.
Action
Get List of Issued TicketsReturns a list of issued tickets.
Action
Get List of Membership TypesReturns a list of membership types.
Action
Get List of OrdersReturns a list of orders belonging to box office.
Action
Get List of ProductsReturns a list of products.
Action
Get List of StoresReturns a list of stores.
Action
Get List of VouchersReturns a list of vouchers.
Action
Get List of Waitlist SignupsReturns a list of waitlist signups.
Action
Get Membership TypeReturns a single membership type.
Action
Get ProductReturns a single product; all currency values are in cents (or equivalent), with no decimals.
Action
Get StoreReturns store configuration.
Action
Get VoucherReturns a single voucher; all currency values are in cents (or equivalent), with no decimals.
Action
Update BundleUpdate existing bundle.
Action
Update DiscountUpdates an existing discount.
Action
Update Event OccurrenceUpdates an existing event occurrence.
Action
Update Event SeriesUpdates an existing event series.
Action
Update Issued MembershipUpdates an existing issued membership.
Action
Update Membership TypeUpdates an existing membership type.
Action
Update OverrideUpdate existing override.
Action
Update ProductUpdates an existing product.
Action
Update StoreUpdates store configuration.
Action
Update Ticket GroupUpdate existing ticket group.
Action
Update Ticket TypeUpdate existing ticket type.
Action
Update VoucherUpdate an exiting voucher. If any voucher codes are given, create new voucher codes and associate them with the voucher.
Action
Void Issued MembershipVoids an existing issued membership.
Action
Void Issued TicketMark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. You can also void an issued ticket to a hold, which will create a hold from the issued ticket and not put the allocation back on sale.
Action
Void Voucher CodeMark a voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Capsule CRM and Ticket Tailor, answered
What can start an automation from Capsule CRM?
Any of Capsule CRM's 8 triggers in the catalog, including New case, New opportunity, New organization and New person. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ticket Tailor when something happens in Capsule CRM?
Any of Ticket Tailor's 67 actions, including Create Bundle, Create Check-In (Out), Create Discount and Create Event Occurrence. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ticket Tailor to Capsule CRM?
Yes. When something happens in Ticket Tailor, your agent can act in Capsule CRM too. This page covers both directions: Ticket Tailor's triggers and Capsule CRM's actions are listed here as well.
Do I have to build a connector for Capsule CRM or Ticket Tailor?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Capsule CRM and Ticket Tailor without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.