Integration
Connect Channels and Karlia
When New Call Finished fires in Channels, your agent runs Create Task in Karlia, or New Contact in Karlia to Create New Contact in Channels. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Channels and Karlia to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Channels handles the calls and Karlia holds the customer record, so the details from one rarely reach the other without retyping. Joining them means a finished call or a voicemail can land on the right Karlia customer as a note, task or ticket, and a new Karlia contact can show up in Channels ready to dial. The agent builds the setup, tests every scenario and keeps it running.
Example flows
What Channels and Karlia can do together
From Channels to Karlia
When New Call Finished in Channels
then Create Task in Karlia
From Karlia to Channels
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Channels and Karlia
Triggers and actions 23 triggers · 48 actions
- New Call Finished
Triggers when a call is finished.
- New Voicemail Left
- Add note to contact
Add a note to a contact's history.
- Add number to do-not-call list
Block a phone number by adding it to the Do Not Call list.
- Create New Contact
Creates a new Contact in your Channels account.
- Delete contact
Delete a contact by id.
- Delete number from do-not-call list
Unblock a phone number by removing it from the Do Not Call list.
- Get account balance
Retrieve the account's current finance balance.
- Get contact
Retrieve a single contact by id.
- List contacts
List all contacts on the account.
- Update contact
Update an existing contact's fields.
- Delete Equipment
Triggers when an equipement is deleted.
- Delete Event
Triggers when an event is deleted.
- Delete Note
Triggers when a note is deleted.
- Delete Opportunity
Triggers when an opportunity is deleted.
- Delete Product
Triggers when a product is deleted.
- Delete Project
Triggers when a project is deleted.
- Delete Project Subtask
Triggers when a project subtask is deleted.
- Delete Project Task
Triggers when a project task is deleted.
- Delete Task
Triggers when a task is deleted.
- Delete Ticket
Triggers when a ticket is deleted.
- Delete Time
Triggers when a time is deleted.
- New Contact
Triggers when a new contact is created.
- New Equipment
Triggers when a new equipment is created.
- New Opportunity
Triggers when a new opportunity is created.
- New Product
Triggers when a new product is created.
- New Project
Triggers when a new project is created.
- New Project Subtask
Triggers when a new project subtask is created.
- New Project Task
Triggers when a new project task is created.
- New Task
Triggers when a new task is created.
- New Ticket
Triggers when a new ticket is created.
- New Time
Triggers when a new time is created.
- Create Contact
Adds a new contact to a Karlia customer or supplier.
- Create Customer
Create a Customer.
- Create Equipment
Create a Equipment.
- Create Event
Create an Event.
- Create Note
Creates a note in Karlia, optionally linked to a customer, opportunity, project or ticket.
- Create Opportunity
Create an Opportunity.
- Create Product
Create a Product.
- Create Project Subtask
Creates a subtask under a task in a Karlia project, with optional status, dates, time estimate and assignee.
- Create Project Task
Creates a task inside a Karlia project.
- Create Supplier
Create a Supplier.
- Create Task
Create a Task.
- Create Ticket
Creates a ticket in a Karlia ticketing pipeline.
- Create Time
Create a Time.
- Delete Equipment
Deletes a piece of equipment from Karlia.
- Delete Event
Delete an event (calendar appointment) in Karlia.
- Delete Note
Delete a note in Karlia by its ID.
- Delete Opportunity
Deletes an opportunity.
- Delete Product
Delete a product in Karlia.
- Delete Project
Delete a project in Karlia.
- Delete Project Subtask
Deletes a subtask from a project task in Karlia.
- Delete Project Task
Deletes a task from a Karlia project.
- Delete Task
Delete a task in Karlia.
- Delete Ticket
Deletes a ticket in Karlia by its ID.
- Delete Time
Delete a time entry in Karlia.
- Find Contact
Returns up to 100 Karlia contacts that match the specified search criteria (email, name, phone, customer/supplier, and more).
- Find Customer
Returns the Karlia customers that match the search criteria you supply, plus the first match on its own.
- Find Supplier
Returns the Karlia suppliers that match the specified search criteria.
- Get Contact
Show contact details
- Get Customer
Show customer details
- Get Opportunity
Show opportunity details
- Get Product
Show product details
- Get Project Subtask
Returns one subtask of a Karlia project task, including its status, dates, time estimate and assignees.
- Get Supplier
Show supplier details
- Get Ticket
Retrieve one Karlia ticket by its ID.
- Get Time
Get one time entry from Karlia by its ID.
- List Projects
Lists the projects in your Karlia account.
- List Project Tasks
Lists the tasks of one Karlia project.
- List Webhook Events
Lists the event names a Karlia webhook can subscribe to.
- Update/Create Customer
Updates a Karlia customer when a Customer ID is given; otherwise creates a new customer.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Channels and Karlia, answered
Can the agent find the right Karlia customer from a phone call?
Yes. Channels reports the finished call, and the agent uses Find Contact in Karlia to match on the phone number before writing anything, so notes and tasks land on the correct record. If no match comes back, nothing is created.
Will contacts created in Karlia appear in Channels?
Yes. The New Contact trigger in Karlia can feed the Create New Contact action in Channels, including the phone number, so the person is ready to call. The same works in reverse for call notes using Add note to contact in Channels.
What can start an automation from Channels?
Any of Channels's 2 triggers in the catalog, including New Call Finished and New Voicemail Left . Describe the moment in plain language and your agent picks the right one.
What can your agent do in Karlia when something happens in Channels?
Any of Karlia's 39 actions, including Create Task, Create Ticket, Find Contact and Create Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Karlia to Channels?
Yes. When something happens in Karlia, your agent can act in Channels too. This page covers both directions: Karlia's triggers and Channels's actions are listed here as well.
Do I have to build a connector for Channels or Karlia?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Channels and Karlia without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.