Integration
Connect ConfigCat and Freshdesk
When Feature Flag & Setting value changed fires in ConfigCat, your agent runs Add Note to Ticket in Freshdesk, or New Company in Freshdesk to Add Config in ConfigCat. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ConfigCat and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ConfigCat and Freshdesk can do together
From ConfigCat to Freshdesk
When Feature Flag & Setting value changed in ConfigCat
then Add Note to Ticket in Freshdesk
When Feature Flag & Setting value changed in ConfigCat
then Create Contact in Freshdesk
From Freshdesk to ConfigCat
When New Company in Freshdesk
then Add Config in ConfigCat
When New Contact in Freshdesk
then Add Flag in ConfigCat
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ConfigCat and Freshdesk
Triggers and actions 4 triggers · 49 actions
Trigger
Feature Flag & Setting value changedTriggers when a ConfigCat Feature Flag or Setting value is changed.
Action
Add ConfigCreate a new config within a product.
Action
Add FlagCreate a new feature flag or setting within a config.
Action
Add SegmentCreate a new segment within a product.
Action
Add TagCreate a new tag within a product.
Action
Delete ConfigDelete a config.
Action
Delete FlagDelete a feature flag or setting.
Action
Delete SegmentDelete a segment.
Action
Delete TagDelete a tag.
Action
Get ConfigGet a single config by id.
Action
Get EnvironmentGet a single environment by id.
Action
Get FlagGet a single feature flag or setting by id.
Action
Get Flag valueGet the current served value of a feature flag or setting in an environment.
Action
Get ProductGet a single product by id.
Action
Get SegmentGet a single segment by id.
Action
Get TagGet a single tag by id.
Action
List ConfigsList all configs (SDK config bundles) within a product.
Action
List EnvironmentsList all environments within a product.
Action
List FlagsList all feature flags and settings within a config.
Action
List OrganizationsList all organizations the caller has access to.
Action
List ProductsList all products the caller has access to.
Action
List SegmentsList all segments within a product.
Action
List TagsList all tags within a product.
Action
Update ConfigUpdate a config's name/description/order.
Action
Update EnvironmentUpdate an environment's name/color/description.
Action
Update FlagUpdate a feature flag or setting's metadata (name, hint, tags).
Action
Update Flag valueUpdate (turn on/off, change served value or targeting) a feature flag or setting's value in an environment.
Action
Update SegmentUpdate a segment's name/rules.
Action
Update TagUpdate a tag's name/color.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
ConfigCat and Freshdesk, answered
What can start an automation from ConfigCat?
Any of ConfigCat's 1 trigger in the catalog, including Feature Flag & Setting value changed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in ConfigCat?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to ConfigCat?
Yes. When something happens in Freshdesk, your agent can act in ConfigCat too. This page covers both directions: Freshdesk's triggers and ConfigCat's actions are listed here as well.
Do I have to build a connector for ConfigCat or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ConfigCat and Freshdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.