Integration
Connect Credly and Gorgias
When New issued badge fires in Credly, your agent runs Add customer in Gorgias, or New ticket in Gorgias to Issue Badge in Credly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Credly and Gorgias to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Credly and Gorgias can do together
From Credly to Gorgias
When New issued badge in Credly
then Add customer in Gorgias
When New issued badge in Credly
then Add tag to ticket in Gorgias
From Gorgias to Credly
When New ticket in Gorgias
then Issue Badge in Credly
When New ticket message in Gorgias
then Add badge template in Credly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Credly and Gorgias
Triggers and actions 3 triggers · 31 actions
Trigger
New issued badgeTriggers when a new badge is issued by your Credly organization.
Action
Add badge templateCreates a new badge template in your Credly organization and returns its id.
Action
Add employeeAdds an employee to your Credly Workforce organization and returns the new employee record.
Action
Delete badge templateDeletes a badge template from the Credly organization.
Action
Delete employeeDeletes an employee from your Credly Workforce organization.
Action
Get badge templateReturns a single badge template from your Credly organization, including its description, skills, criteria, state and visibility.
Action
Get employeeReturns a single employee in your Credly organization, looked up by email address, Credly id or your own external id.
Action
Get issued badgeReturns the details of a single issued badge, including its recipient, state, badge template and evidence.
Action
Get organizationReturns the details of the Credly organization this account is connected to.
Action
Issue BadgeIssues a new badge from one of your badge templates to a recipient by email.
Action
List badge templatesReturns the badge templates of your Credly organization, optionally filtered by name, state, skills, dates and more.
Action
List employeesReturns the employees in your Credly organization, optionally filtered by name or email, connection status or badge level.
Action
List endorsementsReturns the endorsements your organization holds on a badge template, including their competencies, credits and validity dates.
Action
List issued badgesReturns the badges your Credly organization has issued, with optional filters by recipient, badge template, state and dates, and a choice of sort order.
Action
List organizationsReturns the Credly organizations visible to the connected account.
Action
Replace issued badgeReplaces an issued badge with a new badge, optionally changing its template, recipient details, dates and evidence. Returns the new replacement badge.
Action
Revoke issued badgeRevokes an issued badge, removing it from the earner's wallet and public profile, and returns the updated badge.
Action
Update badge templateUpdates an existing badge template in your Credly organization. Only the values you fill in are changed.
Action
Update employeeUpdates an existing employee in your Credly organization, identified by email or your own employee ID. Fields left blank are not changed.
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Credly
Credly to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Credly to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Credly to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Credly to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Credly to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Credly to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Gorgias
Google Sheets to GorgiasGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to GorgiasGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to GorgiasGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to GorgiasGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Airtable to GorgiasOrganize anything with Airtable, a modern database created for everyone.
Asana to GorgiasAsana is a collaborative information manager for workspace.
Questions
Credly and Gorgias, answered
What can start an automation from Credly?
Any of Credly's 1 trigger in the catalog, including New issued badge. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Gorgias when something happens in Credly?
Any of Gorgias's 13 actions, including Create Ticket, Create Ticket Message, Update customer and Update ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Gorgias to Credly?
Yes. When something happens in Gorgias, your agent can act in Credly too. This page covers both directions: Gorgias's triggers and Credly's actions are listed here as well.
Do I have to build a connector for Credly or Gorgias?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Credly and Gorgias without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.