Connect Debitura and Waitwhile

Both apps 32Debitura 12Waitwhile 20

• Trigger
  New Case

  Triggers when a new collection case appears in your Debitura account.

• Action
  Add Case Message

  Posts a message on a Debitura collection case, visible to you and the assigned collection partner, who is emailed about it.

• Action
  Check Collection Eligibility

  Checks whether a debt can be collected in the debtor's country, and tells you which collection partner would take the case.

• Action
  Create Case

  Opens a debt collection case in Debitura for a debtor you specify, with either a total owed or the unpaid invoices behind it.

• Action
  Find Case

  Looks up a single debt collection case in Debitura by its case reference, your own reference, or its id, and returns the case.

• Action
  Find Payment

  Finds one payment recorded on a Debitura case, by the payment's id, and returns it.

• Action
  Get Case Files

  Returns the documents attached to a collection case.

• Action
  Get Case Messages

  Returns the messages posted on a Debitura collection case, in the order they were sent.

• Action
  Get Case Timeline

  Returns everything that has happened on a collection case, in order, plus the stage the case has reached.

• Action
  Get Contract Status

  Returns whether the agreements needed to collect on a case have been signed yet.

• Action
  Preview Case

  Checks a debt before you file it: whether Debitura can collect it, which collection partner would take it, what it would cost, and any agreements you would need to sign. No case is created.

• Action
  Upload File to Case

  Attach a document to a collection case, such as an invoice, contract, or correspondence. Supporting documents help the collection partner resolve the case faster.

• Trigger
  New customer

  Triggered when a new customer is created in Waitwhile.

• Action
  Add customer note

  Adds a note entry to a Waitwhile customer, optionally tied to a location or visit.

• Action
  Add location

  Creates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.

• Action
  Add resource

  Creates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.

• Action
  Add service

  Creates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.

• Action
  Create Customer

  Creates a customer in Waitwhile from their name and contact details, and returns the new customer record.

• Action
  Create or Update a Visit

  Creates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.

• Action
  Delete a Visit

  Deletes a visit by its ID.

• Action
  Delete customer

  Deletes a Waitwhile customer by ID.

• Action
  Fetch Customer

  Returns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.

• Action
  Fetch Location

  Returns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.

• Action
  Fetch Resource

  Returns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.

• Action
  Fetch Service

  Returns one Waitwhile service with its name, price, duration, availability settings, hours and locations.

• Action
  Fetch Visit

  Returns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.

• Action
  Find User

  Returns up to 100 Waitwhile users whose email address starts with the text you provide.

• Action
  Find visits by criteria

  Returns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.

• Action
  List booking slots

  Returns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.

• Action
  Search for Customer

  Returns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.

• Action
  Search for User

  Returns the Waitwhile users whose email address starts with the text you provide, up to 100 users.

• Action
  Update customer

  Updates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.