Integration
Connect Document360 and Sage CRM
When New Article fires in Document360, your agent runs Create Lead in Sage CRM, or New Case in Sage CRM to Add reader in Document360. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Document360 and Sage CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Document360 and Sage CRM can do together
From Document360 to Sage CRM
When New Article in Document360
then Create Lead in Sage CRM
When New Article in Document360
then Create Note in Sage CRM
From Sage CRM to Document360
When New Case in Sage CRM
then Add reader in Document360
When New Company in Sage CRM
then Add team account in Document360
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Document360 and Sage CRM
Triggers and actions 6 triggers · 51 actions
Trigger
New ArticleTriggers when a new article is added to a Document360 project version.
Action
Add readerAdds a new reader to the Document360 project, optionally assigning reader groups and an access scope.
Action
Add team accountAdds a new team account (portal user) to the Document360 project with the given portal role and content permissions, sending them an invitation.
Action
Create ArticleCreates a new article in a Document360 project version and returns its ID.
Action
Create CategoryCreates a category in a project version and returns its ID.
Action
Delete ArticleDeletes an article from the knowledge base.
Action
Delete categoryDeletes a category, including all of its articles and child categories.
Action
Delete readerDeletes a reader from the Document360 project.
Action
Get ArticleReturns one article's content and details in the given language.
Action
Get categoryReturns a category with its details, the articles in it, and its direct child categories.
Action
Get team accountReturns a Document360 team account's details, including its name, email, portal role, content roles and groups.
Action
List ArticlesReturns the articles in a project version.
Action
List CategoriesReturns the categories in a project version.
Action
List Project VersionsReturns the knowledge base's project versions (workspaces) with their IDs.
Action
List team accountsReturns the team accounts (portal users) in your Document360 project, with each one's name, email, portal role and last login time.
Action
Update ArticleUpdates an article's title, content or category in the given language.
Action
Update categoryUpdates a category's name, position, parent, icon or visibility. Only the fields you fill in are changed.
Trigger
New CaseTriggers when a new case is created in Sage CRM.
Trigger
New CompanyTriggers when a new company is created in Sage CRM.
Trigger
New LeadTriggers when a new lead is created in Sage CRM.
Trigger
New OpportunityTriggers when a new opportunity is created in Sage CRM.
Trigger
New PersonTriggers when a new person is created in Sage CRM.
Action
Create CaseCreates Sage CRM case record.
Action
Create CommunicationCreates Sage CRM communication record.
Action
Create CompanyCreates Sage CRM company record.
Action
Create LeadCreates Sage CRM lead record.
Action
Create NoteCreates Sage CRM note record.
Action
Create OpportunityCreates Sage CRM opportunity record.
Action
Create PersonCreates Sage CRM person record.
Action
Delete CaseDeletes Sage CRM case record.
Action
Delete CommunicationDeletes Sage CRM communication record.
Action
Delete CompanyDeletes Sage CRM company record.
Action
Delete LeadDeletes Sage CRM lead record.
Action
Delete NoteDeletes Sage CRM note record.
Action
Delete OpportunityDeletes Sage CRM opportunity record.
Action
Delete PersonDeletes Sage CRM person record.
Action
Get CaseReturns one Sage CRM case record.
Action
Get CommunicationReturns one Sage CRM communication record.
Action
Get CompanyReturns one Sage CRM company record.
Action
Get LeadReturns one Sage CRM lead record.
Action
Get NoteReturns one Sage CRM note record.
Action
Get OpportunityReturns one Sage CRM opportunity record.
Action
Get PersonReturns one Sage CRM person record.
Action
List CasesReturns Sage CRM case records.
Action
List CommunicationsReturns Sage CRM communication records.
Action
List CompaniesReturns Sage CRM company records.
Action
List LeadsReturns Sage CRM lead records.
Action
List NotesReturns Sage CRM note records.
Action
List OpportunitiesReturns Sage CRM opportunity records.
Action
List PeopleReturns Sage CRM person records.
Action
Update CaseUpdates Sage CRM case record.
Action
Update CommunicationUpdates Sage CRM communication record.
Action
Update CompanyUpdates Sage CRM company record.
Action
Update LeadUpdates Sage CRM lead record.
Action
Update NoteUpdates Sage CRM note record.
Action
Update OpportunityUpdates Sage CRM opportunity record.
Action
Update PersonUpdates Sage CRM person record.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Document360 and Sage CRM, answered
What can start an automation from Document360?
Any of Document360's 1 trigger in the catalog, including New Article. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sage CRM when something happens in Document360?
Any of Sage CRM's 35 actions, including Create Case, Create Communication, Create Company and Create Lead. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sage CRM to Document360?
Yes. When something happens in Sage CRM, your agent can act in Document360 too. This page covers both directions: Sage CRM's triggers and Document360's actions are listed here as well.
Do I have to build a connector for Document360 or Sage CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Document360 and Sage CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.