Connect Dotdigital to Spektrix

Both apps 37Dotdigital 15Spektrix 22

• Trigger
  Campaign Activity

  Triggers when a contact's activity (opens, clicks, replies, bounces, unsubscribes) on the selected email campaign changes.

• Trigger
  Campaign Opens

  Triggers when a contact opens the selected email campaign.

• Trigger
  Contact Created

  Triggers when a new contact is created in your Dotdigital account.

• Trigger
  Contact Suppressed

  Triggers when a contact is suppressed in your Dotdigital account (unsubscribed, bounced, complained or blocked), with the reason.

• Trigger
  Contact Unsubscribed

  Triggers when a contact unsubscribes from your Dotdigital account.

• Action
  Create a List

  Creates a new contact list (address book) in Dotdigital.

• Action
  Create Contact Data Field

  Creates a new contact data field in your Dotdigital account, such as a birthday or loyalty tier, for storing information about contacts.

• Action
  Create or Update Contact (Deprecated)

  Creates a contact, or updates the existing contact with the same email address, and adds it to the All contacts list. Uses Dotdigital's deprecated contact API; prefer Create or Update Contact for new automations.

• Action
  Enrol Contact in Program

  Enrols one or more contacts, or every contact in up to 10 lists, onto a Dotdigital automation program. Enrolment runs asynchronously; the returned enrolment ID tracks its progress.

• Action
  Refresh Segment

  Starts a refresh of a Dotdigital segment so its membership is recalculated, and returns the refresh status.

• Action
  Resubscribe Contact

  Resubscribes a previously unsubscribed contact to your account, sending them a re-subscription challenge email when Dotdigital requires one.

• Action
  Send Email Campaign

  Sends an email campaign to lists, segments or individual contacts, either immediately or at a scheduled date and time.

• Action
  Send SMS

  Sends a single SMS message to a mobile number, unless that number has opted out of SMS. Long messages over 160 characters are charged as multiple messages.

• Action
  Send Transactional Email

  Sends a transactional email, such as an order confirmation or password reset, with your own HTML or plain-text content. Not for marketing content.

• Action
  Unsubscribe Contact

  Unsubscribes a contact from the whole Dotdigital account by email address, and returns the suppressed contact with the date and reason.

• Action
  Basket: Add a Customer

  Attaches a customer to an existing basket, optionally applying a promo code at the same time. Returns the updated basket.

• Action
  Basket: Add a Donation

  Adds a donation to a fund in an existing Spektrix basket and returns the donations added.

• Action
  Basket: Add a Merchandise Delivery Method

  Sets the merchandise delivery method (and optional delivery address) on a Spektrix basket and returns the updated basket.

• Action
  Basket: Add a Ticket Delivery Method

  Sets how the tickets in a basket will be delivered (post, collect at box office, print at home or agent), with an optional postal address.

• Action
  Basket: Add Membership(s)

  Adds a membership to an existing Spektrix basket and returns the membership items now in the basket.

• Action
  Basket: Add Merchandise Item(s)

  Adds one or more merchandise items to a Spektrix basket and returns the items now in it.

• Action
  Basket: Add Payment Type

  Adds a custom payment of a chosen payment type and amount to a basket, returning the basket's custom payments.

• Action
  Basket: Add Ticket(s) (Best Available)

  Adds the best available seats for an event instance with a reserved seating plan to a basket, and returns the tickets added.

• Action
  Basket: Add Ticket Subscription(s)

  Adds a ticket subscription (at a chosen pricing set and quantity) to a Spektrix basket.

• Action
  Basket: Add Ticket(s) (Unreserved Seating Plan)

  Adds one or more tickets for an unreserved (general admission) area of an event instance to a basket.

• Action
  Basket: Confirm a Basket

  Confirms a basket, turning it into a completed order. For system owners this only works for zero-value orders.

• Action
  Basket: Create a New Basket

  Creates a new, empty Spektrix basket, optionally attaching a customer, promo code and delivery methods. Returns the basket and its id for use in later basket steps.

• Action
  Basket: Override a Ticket Price

  Overrides the price of a specific ticket in a Spektrix basket and returns the updated ticket.

• Action
  Customer: Add Tag(s)

  Adds a tag to a Spektrix customer's record.

• Action
  Customer: Create a New Customer

  Creates a new customer record in Spektrix and returns the created customer.

• Action
  Customer: Find by Email Address

  Finds a Spektrix customer record by its email address and returns the customer's details, including custom attributes.

• Action
  Customer: Find by Spektrix Customer ID

  Returns a Spektrix customer record by its Spektrix customer ID.

• Action
  Customer: Remove a Tag

  Removes a specific tag from a Spektrix customer's record.

• Action
  Customer: Update Attribute(s)

  Updates one or more custom attributes on an existing Spektrix customer record.

• Action
  Customer: Update Information (Including Attributes)

  Updates a Spektrix customer's contact details (name, email, phone, title, birth date, Gift Aid) and any custom attributes. Only the fields you fill in are changed.

• Action
  Event: Find by Name

  Finds events whose name matches the one you give, optionally narrowed by performance dates, sales channel and on-sale status.

• Action
  Instance: Find by Event

  Returns the performances (instances) of a Spektrix event, optionally limited to a date range and sales channel.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.