Integration
Connect FreeAgent and PagerDuty
When New Invoice fires in FreeAgent, your agent runs Create Note on Incident in PagerDuty, or List Maintenance Windows in PagerDuty to Create Invoice in FreeAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want FreeAgent and PagerDuty to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)FreeAgent holds the client contacts, projects and invoices; PagerDuty holds the incidents, services and on-call teams. Joining them means incident work can be logged as time against the right FreeAgent project, callout work can be billed, and new client projects can show up as PagerDuty teams and windows without anyone copying details by hand.
Example flows
What FreeAgent and PagerDuty can do together
From FreeAgent to PagerDuty
When New Invoice in FreeAgent
then Create Note on Incident in PagerDuty
From PagerDuty to FreeAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with FreeAgent and PagerDuty
Triggers and actions 8 triggers · 76 actions
- New Bank Transaction
Triggers when a new transaction appears in a FreeAgent bank account.
- New Contact
Triggers when a new contact is created.
- New Invoice
Triggers when a new invoice is created.
- New or Updated Contact
Triggers when a contact is created or changed in FreeAgent.
- New or Updated Timeslip
Triggers when a timeslip (time entry) is created or edited in FreeAgent.
- New Project
Triggers when a new project is created.
- Convert Estimate to Invoice
Converts an estimate into an invoice, marking the estimate as Invoiced and returning the URL of the new invoice.
- Create Bill
Creates a bill from a supplier contact in FreeAgent, with its line items, and returns the new bill.
- Create Contact
Create a new contact.
- Create Credit Note
Creates a draft credit note for a FreeAgent contact, with optional line items.
- Create Estimate
Creates a new estimate, quote or proposal in FreeAgent for a contact or project, optionally with line items.
- Create Expense
Creates an expense claim in FreeAgent for a user, with its category, date, amount and sales tax details.
- Create Invoice
Create an invoice for a contact.
- Create Mileage Claim
Creates a mileage claim (a mileage expense) for a user in FreeAgent and returns the new claim.
- Create Note
Adds a note to a FreeAgent contact or project.
- Create Price List Item
Creates a price list item in FreeAgent that can be added to invoices and estimates.
- Create Project
Create a project for a contact.
- Create Task
Creates a task under a FreeAgent project.
- Create Timeslip
Create a timeslip (time tracking entry).
- Delete Contact
Delete a contact by id.
- Delete Invoice
Deletes an invoice from FreeAgent.
- Delete Timeslip
Deletes a timeslip from FreeAgent.
- Explain Bank Transaction
Explains a bank transaction in FreeAgent by creating a bank transaction explanation (categorising it, or matching it to an invoice, bill, transfer or user payment). Returns the created explanation.
- Find Contact by Email
Finds FreeAgent contacts whose email or billing email matches the given address.
- Get Bill
Returns a single bill, including its line items, by its ID.
- Get Contact
Get a single contact by id.
- Get Credit Note
Returns a single FreeAgent credit note, including its line items, status and totals.
- Get Estimate
Returns a single FreeAgent estimate with its line items.
- Get Expense
Returns a single FreeAgent expense by its ID, including amounts, category, claimant and attachment details.
- Get Invoice
Get a single invoice by id.
- Get Note
Returns a single note attached to a FreeAgent contact or project, including its text, author and timestamps.
- Get Price List Item
Returns a single price list item from FreeAgent by its ID.
- Get Project
Returns a single FreeAgent project by its ID, including its contact, status, budget and billing details.
- Get Timeslip
Returns a single FreeAgent timeslip, including its hours, date, user, project and task.
- List Bank Accounts
Returns the bank accounts in your FreeAgent company, optionally filtered to standard, credit card or PayPal accounts.
- List Bank Transactions
Returns the bank transactions in a FreeAgent bank account, optionally filtered by date range, last update time, or explanation status.
- List Bills
List bills.
- List Categories
Returns all accounting categories for the company, grouped into admin expenses, cost of sales, income and general categories, optionally including sub accounts.
- List Contacts
List contacts in FreeAgent.
- List Corporation Tax Returns
Returns the company's Corporation Tax Returns, including amount due, payment and filing deadlines, and filing/payment status.
- List Estimates
List estimates.
- List Expenses
List expenses.
- List Invoices
List invoices.
- List Projects
List projects.
- List Self Assessment Returns
Returns the Self Assessment (income tax) returns for a FreeAgent user, including payments due and filing status.
- List Tasks
Returns the tasks in your FreeAgent account, optionally filtered by status, project or last-updated date.
- List Timeslips
List timeslips (time tracking entries).
- List Users
Returns the users on the FreeAgent account, optionally filtered to staff or advisors.
- Mark Invoice as Cancelled
Marks a FreeAgent invoice as cancelled, writing it off as unpaid. The invoice must be sent and past its due date.
- Mark Invoice as Sent
Marks a FreeAgent invoice as sent without emailing it. Can also re-open a cancelled invoice.
- Update Bill
Updates an existing bill in FreeAgent — its supplier, reference, dates, rebilling, recurrence and bill items. Only the values you supply are changed.
- Update Contact
Update an existing contact.
- Update Expense
Updates an existing expense in FreeAgent, changing only the details you supply.
- Update Invoice
Updates an existing FreeAgent invoice's details, such as dates, contact, payment terms, comments and line items. Only the fields you fill in are changed.
- Update Project
Updates an existing FreeAgent project's name, client, status, budget, billing rate and dates. Only the fields you fill in are changed.
- Update Timeslip
Updates an existing timeslip in FreeAgent, changing its task, user, project, date, hours or comment. Fields left blank are not changed.
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from FreeAgent
FreeAgent to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
FreeAgent to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
FreeAgent to StripeStripe is a payment processing platform for online businesses.
FreeAgent to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
FreeAgent to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
FreeAgent to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
More into PagerDuty
HubSpot to PagerDutyHubSpot is your all-in-one stop for all of your marketing software needs.
Mailchimp to PagerDutyMailchimp marketing automation and email platform.
JIRA to PagerDutyAtlassian JIRA Cloud — issue tracking and project management.
Freshdesk to PagerDutyFreshdesk is a cloud-based customer support and helpdesk platform.
Klaviyo to PagerDutyKlaviyo is a marketing automation platform for email and SMS.
Questions
FreeAgent and PagerDuty, answered
Can incident time be recorded against the right client in FreeAgent?
Yes. On a new incident in PagerDuty the agent can get the service, list your FreeAgent projects and create a timeslip only when a project matches that service, then add a note on the incident recording where the time went.
What happens if no matching FreeAgent project or contact is found?
The agent checks with List Projects or List Contacts before it writes anything, so nothing is created against the wrong client. You decide whether it stops there or leaves a note on the PagerDuty incident instead, and every scenario is tested before it runs.
What can start an automation from FreeAgent?
Any of FreeAgent's 6 triggers in the catalog, including New Invoice, New Project, New Bank Transaction and New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PagerDuty when something happens in FreeAgent?
Any of PagerDuty's 26 actions, including Add Team Member, Create Incident, Get Service and Create Note on Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PagerDuty to FreeAgent?
Yes. When something happens in PagerDuty, your agent can act in FreeAgent too. This page covers both directions: PagerDuty's triggers and FreeAgent's actions are listed here as well.
Do I have to build a connector for FreeAgent or PagerDuty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use FreeAgent and PagerDuty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.