Integration
Connect Freshdesk and Intervals
When New Company fires in Freshdesk, your agent runs Add invoice in Intervals, or New client in Intervals to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Intervals to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Intervals can do together
From Freshdesk to Intervals
When New Company in Freshdesk
then Add invoice in Intervals
From Intervals to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Intervals
Triggers and actions 9 triggers · 59 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New client
Polling trigger: fires when a new client is created in Intervals.
- New invoice
Polling trigger: fires when a new invoice is created in Intervals.
- New milestone
Polling trigger: fires when a new milestone is created in Intervals.
- New person
Polling trigger: fires when a new person is added in Intervals.
- New project
Polling trigger: fires when a new project is created in Intervals.
- New task
Polling trigger: fires when a new task is created in Intervals.
- Add client
Create a new client.
- Add expense
Create a new expense.
- Add invoice
Create a new invoice.
- Add milestone
Create a new milestone.
- Add person
Create a new person (team member).
- Add project
Create a new project.
- Add task
Create a new task.
- Add time entry
Log a new time entry against a task.
- Add timer
Start a new timer for a task.
- Delete client
Delete a client.
- Delete expense
Delete an expense.
- Delete invoice
Delete an invoice.
- Delete milestone
Delete a milestone.
- Delete person
Delete a person.
- Delete project
Delete a project.
- Delete task
Delete a task.
- Delete time entry
Delete a logged time entry.
- Delete timer
Delete a timer.
- Get client
Retrieve a single client by id.
- Get expense
Retrieve a single expense by id.
- Get invoice
Retrieve a single invoice by id.
- Get milestone
Retrieve a single milestone by id.
- Get person
Retrieve a single person by id.
- Get project
Retrieve a single project by id.
- Get task
Retrieve a single task by id.
- Get time entry
Retrieve a single logged time entry by id.
- Get timer
Retrieve a single timer by id.
- List milestones
Retrieve all milestones in the Intervals account.
- List tasks
Retrieve all tasks in the Intervals account.
- Update client
Update an existing client's details.
- Update expense
Update an existing expense.
- Update invoice
Update an existing invoice.
- Update milestone
Update an existing milestone.
- Update person
Update an existing person's details.
- Update project
Update an existing project's details.
- Update task
Update an existing task's details.
- Update time entry
Update an existing logged time entry.
- Update timer
Update a timer (e.g. stop or adjust it).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Intervals, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intervals when something happens in Freshdesk?
Any of Intervals's 38 actions, including Update client, Update expense, Update invoice and Update milestone. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intervals to Freshdesk?
Yes. When something happens in Intervals, your agent can act in Freshdesk too. This page covers both directions: Intervals's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Intervals?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Intervals without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.