Integration
Connect Freshdesk and LearnWorlds
When New Company fires in Freshdesk, your agent runs Add Tags to User in LearnWorlds, or Assessment Completed in LearnWorlds to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and LearnWorlds to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and LearnWorlds can do together
From Freshdesk to LearnWorlds
When New Company in Freshdesk
then Add Tags to User in LearnWorlds
From LearnWorlds to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and LearnWorlds
Triggers and actions 18 triggers · 36 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Assessment Completed
Triggers when a learner submits a completed assessment, returning their grade, pass/fail result and answers.
- Course Completed
Triggers when a user completes a course in your LearnWorlds school.
- New Certificate
Triggers when a certificate is issued to a learner for a course (or for a specific user).
- New Certificate (Legacy)
Triggers when a new certificate is issued for a course or a user in your LearnWorlds school.
- New Enrollment Purchase (Legacy)
Triggers when a new enrollment purchase (payment for a course, bundle or subscription) is recorded in your LearnWorlds school.
- New Form Submission
Triggers when a learner submits a response to the chosen LearnWorlds form.
- New Lead
Triggers when a new lead submits their email in one of your school's lead capture forms.
- New Lead (Legacy)
Triggers when a new lead submits their email in one of your school's lead capture forms.
- New User
Triggers when a new user registers in your LearnWorlds school.
- New User (Legacy)
Triggers when a new user signs up or is created in your LearnWorlds school.
- Payment Created
Triggers when a new payment is made in your LearnWorlds school.
- Payment Failed
Triggers when a payment fails in your LearnWorlds school, returning the failed-payment event with the user and its details.
- Subscription or Payment Plan Canceled
Triggers when a user's subscription or payment plan becomes inactive (canceled or expired), newest users first.
- Subscription Updated
Triggers when a user subscription is created or changes, such as a new status, plan or expiry date.
- User Updated
Triggers when a user in your LearnWorlds school is changed (profile fields, tags, role, suspension and so on). Checks the 200 most recently registered users.
- Add Tags to User
Adds one or more tags to a LearnWorlds user and returns the updated user.
- Create and Enroll User (Legacy)
Creates a new LearnWorlds user and enrolls them in a course, bundle or subscription in one step.
- Create User
Creates a new user in your LearnWorlds school and returns the created user.
- Create User (Legacy)
Creates a new user in your LearnWorlds school with optional sign-up fields, tags and UTM values.
- Enroll User in Product
Enrolls a user in a course, learning program (bundle) or subscription.
- Enroll User in Product (Legacy)
Enrolls an existing user in a course, bundle or subscription.
- Find a User
Finds a user in your LearnWorlds school by email address and returns their full record, including sign-up and custom fields.
- Get course
Returns a course's details, including its title, description, prices, access type and author.
- Get user
Returns a LearnWorlds user by ID or email, including sign-up fields, tags, UTMs and role.
- List bundles
Returns all bundles in your LearnWorlds school, most recently created first.
- List payments
Returns the school's payments, most recent first, optionally filtered by user, product, product type, affiliate or creation date.
- List users
Returns the users of your LearnWorlds school, newest first, optionally filtered by status, role, tags or registration date.
- Remove Tags From User
Removes one or more tags from a LearnWorlds user and returns the updated user.
- Unenroll User From Product
Removes a user's enrollment from a course, bundle or subscription in your LearnWorlds school.
- Update user
Updates a LearnWorlds user's email, username, marketing consent, admin status, profile fields, tags and UTM values, and returns the updated user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and LearnWorlds, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LearnWorlds when something happens in Freshdesk?
Any of LearnWorlds's 15 actions, including Create and Enroll User (Legacy), Create User, Create User (Legacy) and Update user. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LearnWorlds to Freshdesk?
Yes. When something happens in LearnWorlds, your agent can act in Freshdesk too. This page covers both directions: LearnWorlds's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or LearnWorlds?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and LearnWorlds without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.