Integration
Connect Freshdesk to OpenMercantil
When New Company fires in Freshdesk, your agent runs Export company report in OpenMercantil. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and OpenMercantil to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in OpenMercantil
When New Company in Freshdesk
then Export company report in OpenMercantil
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and OpenMercantil
Triggers and actions 3 triggers · 45 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Compare companies
Compare exactly two admitted companies side by side.
- Export company report
Export a single company's report as a downloadable artifact.
- Find companies
Search published Spanish legal entities by name, NIF or other criteria.
- Find persons
Search documentary mentions of persons by name.
- Find similar companies
Find companies similar to a given company by province, CNAE and BORME activity.
- Find tenders
Search public procurement notices.
- Get BORME daily summary
Get the official BORME gazette summary for a given date.
- Get companies by sector
Get companies belonging to a given CNAE sector code.
- Get company
Get a full company report for a Spanish legal entity.
- Get company activity
Get a company's activity time series.
- Get company contracts
Get PLACSP public procurement notices linked to a company.
- Get company events
Get paginated official events recorded for a company.
- Get company facts
Get facts extracted from BORME filings for a company.
- Get company officers
Get current and historical officers of a company.
- Get company sector ratios (Banco de España)
Get Banco de España sector financial ratios for a company's CNAE sector.
- Get company timeline
Get a unified multi-source timeline of events for a company.
- Get legal article
Get the consolidated text of a single article of a mercantile-law norm.
- Get legal norm
Get the detail of a single mercantile-law norm, with its act-to-norm bridge.
- Get legal norms
Get the index of core Spanish mercantile-law norms.
- Get person corporate graph
Get the person-to-company graph for a person.
- Get person mentions
Get documentary mentions of a person across public filings.
- Get sector ratios
Get aggregated financial ratios for a CNAE sector.
- Get tender
Get a sanitized public procurement notice.
- List procurement suppliers
List corporate suppliers ranked by public procurement award count.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshdesk
Freshdesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshdesk to MailchimpMailchimp marketing automation and email platform.
Freshdesk to StripeStripe is a payment processing platform for online businesses.
Freshdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into OpenMercantil
Google Sheets to OpenMercantilGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to OpenMercantilGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to OpenMercantilGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Freshdesk and OpenMercantil, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in OpenMercantil when something happens in Freshdesk?
Any of OpenMercantil's 24 actions, including Compare companies, Export company report, Find companies and Find persons. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from OpenMercantil to Freshdesk?
OpenMercantil has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads OpenMercantil's API documentation and adds it.
Do I have to build a connector for Freshdesk or OpenMercantil?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and OpenMercantil without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.