Integration
Connect Freshdesk and Typeform
When New Company fires in Freshdesk, your agent runs Create Workspace in Typeform, or New Form Response in Typeform to Create Contact in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Typeform to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Freshdesk holds your tickets, contacts and companies; Typeform collects what customers tell you before and after support. Joining them means a completed Typeform submission can open a Freshdesk ticket against the right contact, and a new Freshdesk ticket or company can pull up the matching form responses or set up a workspace for that account.
Example flows
What Freshdesk and Typeform can do together
From Freshdesk to Typeform
When New Company in Freshdesk
then Create Workspace in Typeform
From Typeform to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Typeform
Triggers and actions 4 triggers · 41 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New Form Response
Polling trigger: fires for each new completed form submission. Polls the responses endpoint and dedups by response token.
- Create Form
Create a new form. Provide the full form definition object (title, fields, etc.).
- Create or Update Webhook
Create or update a webhook on a form. Set url, enabled, and optional secret/verify_ssl.
- Create Theme
Create a new theme (name, colors, font, etc.).
- Create Workspace
Create a new workspace with the given name.
- Delete Form
Permanently delete a form by its form ID.
- Delete Theme
Delete a theme by its ID.
- Delete Webhook
Delete a webhook from a form by its tag.
- Delete Workspace
Delete a workspace by ID.
- Get Account
Retrieve the authenticated user's account/profile (/me).
- Get Form
Retrieve a single form definition by its form ID.
- Get Theme
Retrieve a single theme by its ID.
- Get Webhook
Retrieve a single webhook on a form by its tag.
- Get Workspace
Retrieve a single workspace by ID.
- List Forms
Retrieve all forms in your Typeform account (paginated).
- List Images
Retrieve all images in your account image library.
- List Responses
Retrieve responses (submissions) for a form, with optional filters (completed, since, until, page_size).
- List Themes
Retrieve all themes in your account (paginated).
- List Webhooks
List all webhooks configured on a form.
- List Workspaces
Retrieve all workspaces in your account (paginated).
- Update Form
Replace an existing form definition (full PUT) by form ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Typeform, answered
Can a form response become a ticket for the right person in Freshdesk?
Yes. The agent can search Freshdesk contacts using the email from the Typeform response, then create the ticket against the matching contact and add a note with the answers. It tests every scenario, including a response from an email with no contact on file.
Can I pull a customer's past Typeform answers when a ticket arrives?
Yes. A new Freshdesk ticket can trigger a lookup that lists responses for a chosen Typeform form, filtered to completed submissions. The agent tests each scenario so the ticket still behaves normally when no matching response comes back.
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Typeform when something happens in Freshdesk?
Any of Typeform's 20 actions, including Create Workspace, Create Form, Create or Update Webhook and Create Theme. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Typeform to Freshdesk?
Yes. When something happens in Typeform, your agent can act in Freshdesk too. This page covers both directions: Typeform's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Typeform?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Typeform without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.