Integration
Connect Freshdesk and Vimeo OTT
When New Company fires in Freshdesk, your agent runs Create collection in Vimeo OTT, or New customer in Vimeo OTT to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Vimeo OTT to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Vimeo OTT can do together
From Freshdesk to Vimeo OTT
When New Company in Freshdesk
then Create collection in Vimeo OTT
When New Contact in Freshdesk
then Create product in Vimeo OTT
From Vimeo OTT to Freshdesk
When New customer in Vimeo OTT
then Add Note to Ticket in Freshdesk
When New video in Vimeo OTT
then Create Contact in Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Vimeo OTT
Triggers and actions 5 triggers ยท 35 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Trigger
New customerPolls for newly created customers (sorted newest first).
Trigger
New videoPolls for newly created videos (sorted newest first).
Action
Create collectionCreates a new collection (category, series, season, playlist, etc.).
Action
Create productCreates a new product.
Action
Create videoCreates a new video.
Action
Delete videoDeletes a video.
Action
Get analytics reportRetrieves an analytics report (traffic, income, units, subscribers, churn, or video).
Action
Get collectionRetrieves a specific collection by ID.
Action
Get productRetrieves a specific product by ID.
Action
Get videoRetrieves a specific video by ID.
Action
List collectionsLists all collections.
Action
List customersLists customers. Supports pagination and email/product filters.
Action
List product pricesLists a product's prices in all currencies.
Action
List productsLists all products.
Action
List video filesLists the encoded files for a video.
Action
List videosLists all videos. Supports product/collection/query filters and pagination.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Vimeo OTT, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Vimeo OTT when something happens in Freshdesk?
Any of Vimeo OTT's 14 actions, including Create collection, Create product, Create video and Get analytics report. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Vimeo OTT to Freshdesk?
Yes. When something happens in Vimeo OTT, your agent can act in Freshdesk too. This page covers both directions: Vimeo OTT's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Vimeo OTT?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Vimeo OTT without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.