Integration
Connect Gorgias and Nifty
When New ticket fires in Gorgias, your agent runs Create Document in Nifty, or New Doc in Nifty to Add customer in Gorgias. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Nifty to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and Nifty can do together
From Gorgias to Nifty
When New ticket in Gorgias
then Create Document in Nifty
When New ticket message in Gorgias
then Create File in Nifty
From Nifty to Gorgias
When New Doc in Nifty
then Add customer in Gorgias
When New File in Nifty
then Add tag to ticket in Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Nifty
Triggers and actions 13 triggers · 30 actions
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
Trigger
New DocTriggers when a new doc is created.
Trigger
New FileTriggers when a new file is uploaded.
Trigger
New MessageTriggers when a new message is sent.
Trigger
New MilestoneTriggers when a new milestone is created.
Trigger
New PortfolioTriggers when a new portfolio is created.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New StatusTriggers when a new status is created.
Trigger
New SubtaskTriggers when a new subtask is created.
Trigger
New TagTriggers when a new tag is created.
Trigger
New TaskTriggers when a new task is created.
Trigger
Task Is CompletedTriggers when a task is completed.
Action
Create DocumentCreates a Nifty document in a project, optionally seeding its body from Markdown.
Action
Create Filecreates a file record in a project from text content (or a URL), firing file.created.
Action
Create MilestoneCreates a milestone (a date-spanning list shown on the project roadmap) in a Nifty project.
Action
Create PortfolioCreates a portfolio (a team-level grouping of projects) in Nifty.
Action
Create ProjectCreates a new project.
Action
Create StatusCreates a status column (Kanban column / list stage) in a Nifty project.
Action
Create SubtaskCreates a new subtask.
Action
Create TagCreates a tag (called a label in the Nifty API) that can be applied across the workspace to tasks, documents, files and more.
Action
Create TaskCreates a new task.
Action
Create Upload URLReturns a presigned upload URL and storage key for a new file. Upload the bytes to the URL, then pass the key to Create File.
Action
Get DocumentRetrieve a single Nifty document's details (name, project, access type, author, timestamps). The document body is not included.
Action
Get MessageRetrieve a single Nifty message (chat message or comment) by its ID.
Action
Get MilestoneRetrieve a single milestone by its id, including its custom-field values.
Action
Get ProjectRetrieve a single Nifty project by its id, including its custom-field values and any related records you ask to expand.
Action
Get StatusRetrieve a single Nifty status column by its id.
Action
Get TagRetrieves a single tag (Nifty label) by id.
Action
Send MessagePosts a message in Nifty: into a chat, as a comment on a task, document, file or annotation, as a reply to another message, or as a direct message to a team member.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Gorgias and Nifty, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Nifty when something happens in Gorgias?
Any of Nifty's 17 actions, including Create Document, Create File, Create Milestone and Create Portfolio. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Nifty to Gorgias?
Yes. When something happens in Nifty, your agent can act in Gorgias too. This page covers both directions: Nifty's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or Nifty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Gorgias and Nifty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.