Integration
Connect Gorgias to Sent
When New ticket fires in Gorgias, your agent runs Create Contact in Sent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Sent to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias can start in Sent
When New ticket in Gorgias
then Create Contact in Sent
When New ticket message in Gorgias
then Send Message in Sent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Sent
Triggers and actions 2 triggers · 25 actions
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
Action
Create ContactCreates a contact in your Sent account.
Action
Delete ContactDeletes a contact from your Sent account.
Action
Find TemplatesSearches the message templates in your Sent account and returns the ones that match.
Action
Get ContactReturns a single contact and its details.
Action
Get Contact Message SummaryReturns a summary of the messages exchanged with a contact.
Action
Get MessageReturns a single message and its current delivery status.
Action
Get Message ActivitiesReturns the activity history for a message, including each delivery status change.
Action
Get TemplateReturns a single message template and its parameters.
Action
Lookup Phone NumberReturns carrier, line type, and reachability details for a phone number.
Action
Send MessageSends a message to one or more phone numbers from a Sent template, over SMS, WhatsApp, or RCS.
Action
Update ContactUpdates the details of an existing contact.
Action
Update TemplateUpdates an existing message template.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Gorgias
Gorgias to BrevoBrevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...
Gorgias to Google GeminiGoogle AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.
Gorgias to Odoo CRMOdoo is a powerful open source platform with dozens of apps to help you grow your business.
Gorgias to Order SenderOrder Sender is a Mobile Sales tool for Order Collection, designed for Sales Networks and Sales Agents.
Gorgias to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Gorgias to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
More into Sent
Himalayas to SentRemote job board and search engine
HubSpot to SentHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to SentSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to SentSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to SentGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to SentGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Questions
Gorgias and Sent, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sent when something happens in Gorgias?
Any of Sent's 12 actions, including Create Contact, Send Message, Update Contact and Update Template. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sent to Gorgias?
Sent has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads Sent's API documentation and adds it.
Do I have to build a connector for Gorgias or Sent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Gorgias and Sent without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.