Integration
Connect Groove and Waitwhile
When Customer Added fires in Groove, your agent runs Create Customer in Waitwhile, or New customer in Waitwhile to Update customer in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Waitwhile to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and Waitwhile can do together
From Groove to Waitwhile
When Customer Added in Groove
then Create Customer in Waitwhile
When Note Added in Groove
then Add customer note in Waitwhile
From Waitwhile to Groove
When New customer in Waitwhile
then Update customer in Groove
When New customer in Waitwhile
then Add label to ticket in Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Waitwhile
Triggers and actions 10 triggers · 34 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Trigger
New customerTriggered when a new customer is created in Waitwhile.
Action
Add customer noteAdds a note entry to a Waitwhile customer, optionally tied to a location or visit.
Action
Add locationCreates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.
Action
Add resourceCreates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.
Action
Add serviceCreates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.
Action
Create CustomerCreates a customer in Waitwhile from their name and contact details, and returns the new customer record.
Action
Create or Update a VisitCreates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.
Action
Delete a VisitDeletes a visit by its ID.
Action
Delete customerDeletes a Waitwhile customer by ID.
Action
Fetch CustomerReturns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.
Action
Fetch LocationReturns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.
Action
Fetch ResourceReturns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.
Action
Fetch ServiceReturns one Waitwhile service with its name, price, duration, availability settings, hours and locations.
Action
Fetch VisitReturns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.
Action
Find UserReturns up to 100 Waitwhile users whose email address starts with the text you provide.
Action
Find visits by criteriaReturns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.
Action
List booking slotsReturns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.
Action
Search for CustomerReturns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.
Action
Search for UserReturns the Waitwhile users whose email address starts with the text you provide, up to 100 users.
Action
Update customerUpdates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Groove and Waitwhile, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Waitwhile when something happens in Groove?
Any of Waitwhile's 19 actions, including Create Customer, Create or Update a Visit, Update customer and Add customer note. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Waitwhile to Groove?
Yes. When something happens in Waitwhile, your agent can act in Groove too. This page covers both directions: Waitwhile's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or Waitwhile?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Waitwhile without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.