Integration
Connect Hiver to Spektrix
When New Inbound Conversation fires in Hiver, your agent runs Basket: Add a Customer in Spektrix. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Hiver and Spektrix to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Hiver can start in Spektrix
When New Inbound Conversation in Hiver
then Basket: Add a Customer in Spektrix
When New Inbound Conversation in Hiver
then Basket: Add a Ticket Delivery Method in Spektrix
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Hiver and Spektrix
Triggers and actions 1 trigger · 34 actions
Trigger
New Inbound ConversationTriggers when a new conversation appears in a shared inbox.
Action
Create NoteAdds an internal note to a conversation, optionally as a reply to another note.
Action
Create Shared DraftCreates a shared reply draft on a conversation that inbox members can review and send.
Action
Create TagCreates a tag in a shared inbox, with an optional color and description.
Action
Find Inbox User by EmailFinds a user in a shared inbox by exact email address.
Action
Find Tag by NameFinds tags in a shared inbox by name.
Action
Get ConversationReturns one conversation in a shared inbox, with its status, assignee, tags, permalinks and message IDs.
Action
Get InboxReturns one shared inbox by its ID, including its name, email address and whether Hiver still has mailbox access.
Action
List ConversationsReturns the conversations in a shared inbox, newest first, with status, assignee, tags and permalinks.
Action
List InboxesReturns the shared inboxes in your Hiver account, with each inbox's ID, name and email address.
Action
List Inbox TagsReturns the tags defined in a shared inbox.
Action
List Inbox UsersReturns the users who belong to a shared inbox, with their names, emails and phone numbers.
Action
Update ConversationChanges a conversation's status, assignee or tags in a shared inbox.
Action
Basket: Add a CustomerAttaches a customer to an existing basket, optionally applying a promo code at the same time. Returns the updated basket.
Action
Basket: Add a DonationAdds a donation to a fund in an existing Spektrix basket and returns the donations added.
Action
Basket: Add a Merchandise Delivery MethodSets the merchandise delivery method (and optional delivery address) on a Spektrix basket and returns the updated basket.
Action
Basket: Add a Ticket Delivery MethodSets how the tickets in a basket will be delivered (post, collect at box office, print at home or agent), with an optional postal address.
Action
Basket: Add Membership(s)Adds a membership to an existing Spektrix basket and returns the membership items now in the basket.
Action
Basket: Add Merchandise Item(s)Adds one or more merchandise items to a Spektrix basket and returns the items now in it.
Action
Basket: Add Payment TypeAdds a custom payment of a chosen payment type and amount to a basket, returning the basket's custom payments.
Action
Basket: Add Ticket(s) (Best Available)Adds the best available seats for an event instance with a reserved seating plan to a basket, and returns the tickets added.
Action
Basket: Add Ticket Subscription(s)Adds a ticket subscription (at a chosen pricing set and quantity) to a Spektrix basket.
Action
Basket: Add Ticket(s) (Unreserved Seating Plan)Adds one or more tickets for an unreserved (general admission) area of an event instance to a basket.
Action
Basket: Confirm a BasketConfirms a basket, turning it into a completed order. For system owners this only works for zero-value orders.
Action
Basket: Create a New BasketCreates a new, empty Spektrix basket, optionally attaching a customer, promo code and delivery methods. Returns the basket and its id for use in later basket steps.
Action
Basket: Override a Ticket PriceOverrides the price of a specific ticket in a Spektrix basket and returns the updated ticket.
Action
Customer: Add Tag(s)Adds a tag to a Spektrix customer's record.
Action
Customer: Create a New CustomerCreates a new customer record in Spektrix and returns the created customer.
Action
Customer: Find by Email AddressFinds a Spektrix customer record by its email address and returns the customer's details, including custom attributes.
Action
Customer: Find by Spektrix Customer IDReturns a Spektrix customer record by its Spektrix customer ID.
Action
Customer: Remove a TagRemoves a specific tag from a Spektrix customer's record.
Action
Customer: Update Attribute(s)Updates one or more custom attributes on an existing Spektrix customer record.
Action
Customer: Update Information (Including Attributes)Updates a Spektrix customer's contact details (name, email, phone, title, birth date, Gift Aid) and any custom attributes. Only the fields you fill in are changed.
Action
Event: Find by NameFinds events whose name matches the one you give, optionally narrowed by performance dates, sales channel and on-sale status.
Action
Instance: Find by EventReturns the performances (instances) of a Spektrix event, optionally limited to a date range and sales channel.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Hiver and Spektrix, answered
What can start an automation from Hiver?
Any of Hiver's 1 trigger in the catalog, including New Inbound Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Spektrix when something happens in Hiver?
Any of Spektrix's 22 actions, including Basket: Add a Customer, Basket: Add a Donation, Basket: Add a Merchandise Delivery Method and Basket: Add a Ticket Delivery Method. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Spektrix to Hiver?
Spektrix has no triggers in the catalog today, so automations start in Hiver. If you need the other direction, ask: your agent reads Spektrix's API documentation and adds it.
Do I have to build a connector for Hiver or Spektrix?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Hiver and Spektrix without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.