Connect ilert to Pickaxe

Both apps 31ilert 13Pickaxe 18

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Action
  Connect Document

  Connect a document to a Pickaxe or User.

• Action
  Create Access Group

  Create a new access group.

• Action
  Create Document

  Create a new document with the provided details.

• Action
  Create User

  Create a new document with the provided details.

• Action
  Delete Access Group

  Delete an access group, or reassign links and users before deleting it.

• Action
  Delete Document

  Delete a specific document by its ID.

• Action
  Delete User

  Delete a specific user by their email.

• Action
  Disconnect Document

  Detach a document from a Pickaxe or User.

• Action
  Find Access Group

  Retrieve a specific access group by its ID.

• Action
  Find Access Groups

  List all access groups for a studio workspace.

• Action
  Find Document by ID

  Retrieve a specific document by its ID.

• Action
  Find Documents

  Finds knowledge base documents whose name or title contains the given text.

• Action
  Find User by Email

  Retrieve a specific user by their email.

• Action
  Find Users

  List all users with optional pagination.

• Action
  Preview Delete Access Group

  Preview the impact of deleting an access group.

• Action
  Remove Access Group Links

  Remove access groups from deployments or portals, or remove resources from an access group.

• Action
  Update Access Group

  Update an existing access group.

• Action
  Update User

  Update a specific user by their email.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.