Integration

Connect JIRA and Twilio

When New Issue fires in JIRA, your agent runs Schedule Message in Twilio, or New Incoming Call in Twilio to Add Comment to Issue in JIRA. Describe the whole flow and it is built, tested on every scenario and kept running.

JIRA2 triggersJIRA138 actionsTwilio4 triggersTwilio11 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want JIRA and Twilio to do together?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Examples

Pick one to fill the box, then change anything: the steps, the wording, even the apps. Go as long as you like.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Connecting JIRA and Twilio lets work in your tracker reach people on their phones, and lets calls and texts land as issues. A blocker raised in JIRA can page the on-call number, and an SMS to your support line can open or comment on the right issue. The agent builds the connection, tests every scenario and keeps it running.

Example flows

What JIRA and Twilio can do together

From JIRA to Twilio

From Twilio to JIRA

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with JIRA and Twilio

Triggers and actions 6 triggers · 149 actions

Each app on its own

Reviews

What our customers say

More from JIRA

More into Twilio

Questions

JIRA and Twilio, answered

Can an incoming text be added to an issue that already exists instead of creating a duplicate?

Yes. The agent can search JIRA with JQL for an open issue tied to that number or issue key, then either add a comment to the issue it finds or create a new one when there is no match.

What details from Twilio can end up in the JIRA issue?

The message or call details from the trigger, such as the sending number and the message text, can be written into the issue summary, description or a comment. Twilio's phone number lookup can also add carrier, line type and caller name before the issue is created.

What can start an automation from JIRA?

Any of JIRA's 2 triggers in the catalog, including New Issue and New or Updated Issue. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Twilio when something happens in JIRA?

Any of Twilio's 11 actions, including Lookup Phone Number, Schedule Message, Update Message and Update Phone Number. Your agent maps the data both ways and tests every scenario before it ships.

Can it also run from Twilio to JIRA?

Yes. When something happens in Twilio, your agent can act in JIRA too. This page covers both directions: Twilio's triggers and JIRA's actions are listed here as well.

Do I have to build a connector for JIRA or Twilio?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

Can my AI client use JIRA and Twilio without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.