Integration
Connect LiveAgent and Loyalzoo
When New conversation fires in LiveAgent, your agent runs Create New Customer in Loyalzoo, or Customer Updated in Loyalzoo to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Loyalzoo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and Loyalzoo can do together
From LiveAgent to Loyalzoo
When New conversation in LiveAgent
then Create New Customer in Loyalzoo
From Loyalzoo to LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Loyalzoo
Triggers and actions 11 triggers · 18 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Checkin
Triggers when a customer checks in at your Loyalzoo place, and returns that customer's details.
- Customer Updated
Triggers when a customer of your Loyalzoo place changes, such as their contact details, points or memberships.
- Membership Created
Triggers when a new membership is created for a customer of the place. Returns the membership along with the customer who holds it.
- Membership Ended
Triggers when a customer's membership at the place is no longer active, returning the membership and the customer who held it.
- New Charge
Triggers when a customer's membership is charged at your place, each time the membership's last payment date changes.
- New Counter Event
Triggers when a customer's membership counter first appears or its count changes, returning the counter's id and count with the customer's details.
- New Customer Created
Triggers when a new customer is added to the merchant's place.
- Points Given
Triggers when a customer is given points, returning the customer with their new points balance and the amount of the latest change.
- Create New Customer
Creates a new customer and associates them with your Loyalzoo place, returning the customer's id.
- Export Latest Customer Data
Returns the latest data for all customers of your Loyalzoo place, including their points, rewards, memberships and payment methods.
- Export Latest Transaction Data
Returns a customer's transaction history at the merchant's place, as an ordered list of actions such as charges, points and rewards.
- Get Customer Payment Method
Returns the saved payment methods of one Loyalzoo customer, including card details and which method is the default.
- Get Membership
Returns one membership held by a customer of your place, including its amount, billing dates and status.
- Get Merchant Info
Returns the details of your Loyalzoo place, including its contact details, address, plans and loyalty scheme, and optionally its counter events.
- Give Points
Adds points to, or subtracts points from, a customer's loyalty balance at a place, and returns the updated customer.
- Increase Counter
Increases one of a customer's counters, which track behaviours, benefits or membership allowances, by the amount you choose.
- Retrieve Customer Details
Returns the details of one customer of the merchant's place, including their points, rewards, memberships and payment methods.
- Search for Loyalty Customer via Email
Returns the customers of your Loyalzoo place whose email address matches the one you specify.
- Update Customer
Updates an existing Loyalzoo customer at your place with the values provided and returns the full customer record.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and Loyalzoo, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Loyalzoo when something happens in LiveAgent?
Any of Loyalzoo's 11 actions, including Create New Customer, Update Customer, Export Latest Customer Data and Export Latest Transaction Data. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Loyalzoo to LiveAgent?
Yes. When something happens in Loyalzoo, your agent can act in LiveAgent too. This page covers both directions: Loyalzoo's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or Loyalzoo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Loyalzoo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.