Integration
Connect LiveAgent to WhatChimp
When New conversation fires in LiveAgent, your agent runs Create Conversation Note in WhatChimp. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and WhatChimp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in WhatChimp
When New conversation in LiveAgent
then Create Conversation Note in WhatChimp
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and WhatChimp
Triggers and actions 3 triggers · 32 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Add Chat to Team Member
Assigns a conversation to a teammate.
- Add Contact to Sequence
Adds a contact to a drip sequence.
- Add Labels to Contact
Adds labels to a contact.
- Block Contact
Blocks a contact so their messages are ignored.
- Create a Label
Creates a label for tagging contacts.
- Create Contact Note
Adds a note to a contact.
- Create Conversation Note
Adds a team note to a conversation.
- Create Subscriber
Creates a WhatChimp contact, or updates the one with the same number, email or external ID.
- Delete Contact
Deletes a contact.
- Find Subscriber
Finds a contact by WhatsApp number, email, external ID or search text and returns the first match.
- Get Contact
Returns one contact by ID or WhatsApp number.
- Get Conversation
Returns one conversation.
- Get Labels's List
Returns the labels in the workspace.
- Get Message
Returns one message and its delivery status.
- Get Subscriber's List
Returns contacts, optionally filtered by label, opt-in or last change.
- List Channels
Returns the WhatsApp numbers and pages connected to the workspace.
- List Conversations
Returns conversations, filtered by status, assignee, contact or label.
- List Team Members
Returns the teammates in the workspace.
- List Templates
Returns the WhatsApp message templates.
- Remove Label from Contact
Removes a label from a contact.
- Send Message
Sends a text message to a contact within WhatsApp's 24-hour reply window.
- Start Bot
Starts a bot in a conversation with a contact.
- Unblock Contact
Unblocks a contact.
- Update Conversation
Opens, closes, snoozes or moves a conversation to a team.
- Update Subscriber
Updates a contact's name, email, opt-in, stage, labels or custom fields.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and WhatChimp, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in WhatChimp when something happens in LiveAgent?
Any of WhatChimp's 25 actions, including Create a Label, Create Contact Note, Create Conversation Note and Create Subscriber. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WhatChimp to LiveAgent?
WhatChimp has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads WhatChimp's API documentation and adds it.
Do I have to build a connector for LiveAgent or WhatChimp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and WhatChimp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.