Integration
Connect Publer and ServiceNow
When New Draft fires in Publer, your agent runs Add File Attachment to Record in ServiceNow, or New Attachment Added in ServiceNow to Create Post in Publer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Publer and ServiceNow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Publer and ServiceNow can do together
From Publer to ServiceNow
When New Draft in Publer
then Add File Attachment to Record in ServiceNow
From ServiceNow to Publer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Publer and ServiceNow
Triggers and actions 23 triggers · 21 actions
- Account Connected/Disconnected
Triggers when a social media account is newly connected to the selected Publer workspace.
- Member Performance Spike
Triggers when a workspace member's posting activity or engagement metrics change for the chosen date range.
- New Draft
Triggers when a new draft post is saved in your Publer workspace.
- New Media Uploaded
Triggers when a new media item is added to your Publer media library.
- Post Approved
Triggers when a scheduled post is approved in your Publer workspace.
- Post Created
Triggers when a new post is created in your Publer workspace, optionally limited to a post state, account, type, member or search text.
- Post Failed
Triggers when a Publer post fails to publish.
- Post Pending Approval
Triggers when a scheduled post is waiting for approval in the Publer workspace.
- Post Performance Threshold
Triggers when a published post's performance metric (such as reach, likes or engagement) reaches the threshold you set.
- Post Published
Triggers when a post is published to one of your connected social accounts.
- Post Scheduled
Triggers when a post is scheduled in your Publer workspace.
- Post Status Updated
Triggers when a post's status changes, for example from scheduled to published or failed.
- Top Competitor Posts
Triggers when a new post by one of your tracked competitors appears in Publer's competitor post insights, with its performance analytics.
- Top Hashtags Identified
Triggers when a hashtag newly enters the top-ranked hashtags (top 10 by the chosen metric) for a Publer social account.
- Top Posts of Week
Triggers for each of your top-performing posts published in the last 7 days, ranked by engagement (or another metric you choose).
- Workspace Created
Triggers when a new workspace becomes accessible to the connected Publer user.
- Auto Schedule Post
Creates a post and lets Publer automatically pick the best time to publish it within a date window you choose.
- Create Post
Creates a social media post in Publer for one or more connected accounts, either scheduled for a specific time or saved as a draft.
- Export Analytics Report
Starts a CSV or PDF export of your Publer analytics for the workspace or a single account, and returns the job id used to retrieve the finished file.
- Export Competitor Benchmark
Returns benchmark analytics for your competitor accounts — followers, growth, engagement, reach and posting mix — for a date range.
- Export Member Leaderboard
Returns each workspace member's posting activity and engagement totals for a date range, for building leaderboards and performance reviews.
- Find Analytics by Date Range
Returns published posts with their performance analytics (reach, engagement, likes, comments and more) for a social account within a date range.
- Find Media
Searches the Publer media library by name or caption, type, usage status, source or folder and returns the matching media items.
- Find Post
Finds posts whose content contains the text you give, optionally narrowed by state, post type, date range, account or team member.
- Generate Competitors Top Posts
Returns competitors' posts for a social account within a date range, with their performance analytics, sortable by engagement, reach and other metrics.
- Generate Top Hashtags
Returns your top-performing hashtags for a social account, with post counts, reach, engagement totals, recent posts and a hashtag performance score.
- Generate Top Posts
Returns your top-performing published posts for a social account over a date range, ranked by a metric such as engagement or reach.
- Schedule Recurring Post
Creates a post that Publer publishes repeatedly on a daily, weekly, monthly or yearly schedule until an optional end date.
- Schedule Recycling Post
Schedules a post that Publer automatically re-shares on a regular cadence, such as every 2 weeks up to 3 times.
- Upload Media
Uploads a photo, video or PDF file to Publer and returns the new media item's ID for use in posts.
- New Attachment Added
Triggered when a new attachment is added.
- New Comment Added
Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.
- New Record
Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.
- New Work Note Added
Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.
- New Work Notes (Cisco)
Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.
- Two-way sync new and updated incidents (Cisco)
A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.
- Two-way sync new and updated tables
A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.
- Add Comment to Incident
Adds a customer-visible comment to an incident (by sys_id) via the incident table.
- Add File Attachment to Record
Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.
- Add Work Note to Incident
Adds an internal work note to an incident (by sys_id) via the incident table.
- Create Record
Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.
- Delete Record
Deletes a record by sys_id from the specified ServiceNow table.
- List Records
Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.
- Update Record
Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Publer and ServiceNow, answered
What can start an automation from Publer?
Any of Publer's 16 triggers in the catalog, including New Draft, New Media Uploaded, Post Approved and Post Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ServiceNow when something happens in Publer?
Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ServiceNow to Publer?
Yes. When something happens in ServiceNow, your agent can act in Publer too. This page covers both directions: ServiceNow's triggers and Publer's actions are listed here as well.
Do I have to build a connector for Publer or ServiceNow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Publer and ServiceNow without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.