Connect Relatel and Timing

Both apps 48Relatel 23Timing 25

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Trigger
  New Project

  Triggered when a new project is created in Timing.

• Trigger
  New Team

  Triggered when you are added to a new team in Timing.

• Trigger
  New Time Entry

  Triggered when a new time entry is logged in Timing.

• Trigger
  New Timer Started and Running

  Triggered when a new timer is started and is still running in Timing.

• Action
  Batch Update Time Entries

  Updates several Timing time entries at once — moves them to a project, retitles them, sets notes, billing status or custom fields. Anything left blank is left untouched on the entries.

• Action
  Create Project

  Creates a new project in Timing, optionally under a parent project, and returns the created project.

• Action
  Create Time Entry

  Logs a finished block of work in Timing between a start and end time, optionally against a project, and returns the created time entry.

• Action
  Delete Project

  Deletes a project in Timing, along with all of its child projects.

• Action
  Delete Time Entry

  Deletes a time entry in Timing.

• Action
  Find Project

  Searches your Timing projects by title and returns the first match, plus the full list of matches.

• Action
  Find Team

  Finds a team you belong to in Timing by its name and returns the first match, plus every team whose name matched.

• Action
  Generate Report

  Builds a time report in Timing over a date range, broken down by the columns you choose, and returns the report rows with their durations.

• Action
  Get Activity Hierarchy

  Returns a readable breakdown of what you worked on in Timing over a date range, as tab-indented text grouped by project and app with durations.

• Action
  List Projects

  Returns the projects you can see in Timing, optionally filtered by title, team, or hiding archived ones.

• Action
  List Team Members

  Returns the active members of a Timing team. People with a pending invitation are not included.

• Action
  List Teams

  Returns all the Timing teams you are a member of.

• Action
  List Time Entries

  Returns your Timing time entries, optionally narrowed by date range, project, team member, search text or billing status.

• Action
  Show Latest Time Entry

  Returns your most recent time entry in Timing.

• Action
  Show Project

  Returns a single Timing project with its colour, notes, billing default, parent and child projects.

• Action
  Show Running Timer

  Returns the timer that is currently running in Timing. Errors with a not-found if no timer is running.

• Action
  Show Time Entry

  Returns a single Timing time entry with its times, duration, project, notes and billing status.

• Action
  Start Timer

  Starts a running timer in Timing, stopping any timer that is already running, and returns the new entry.

• Action
  Stop Timer

  Stops the timer that is currently running in Timing and returns the finished time entry.

• Action
  Update Project

  Updates a Timing project's name, colour, notes, archive state or billing default. Anything left blank keeps its current value.

• Action
  Update Time Entry

  Updates a Timing time entry — its times, project, title, notes or billing status. Anything left blank keeps its current value.

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