Connect RepairDesk and Sorry

Both apps 33RepairDesk 16Sorry 17

• Trigger
  Employee Commission

  Triggers when an employee's payroll report row (pay period, commissions and net pay) appears or changes.

• Trigger
  Inventory Updated

  Triggers when an inventory item is added or changed (stock, price, name or other details).

• Trigger
  New Customer

  Triggers when a new customer is added in RepairDesk.

• Trigger
  New Inventory Item

  Triggers when a new inventory item is added in RepairDesk.

• Trigger
  New Invoice

  Triggers when a new invoice is created in RepairDesk.

• Trigger
  New Lead

  Triggers when a new lead (appointment) is created in RepairDesk.

• Trigger
  New Payment Added

  Triggers when a payment is recorded against an invoice in your RepairDesk store today.

• Trigger
  New Ticket

  Triggers when a new repair ticket is created in RepairDesk.

• Trigger
  Ticket Status Change

  Triggers when the repair status of a device on a ticket changes (checks the 1000 most recently created tickets).

• Action
  Add Payment

  Records a payment against an existing RepairDesk invoice.

• Action
  Create a New Invoice

  Creates a new invoice for a customer in RepairDesk with the given line items.

• Action
  Create a New Ticket

  Creates a repair ticket in RepairDesk for a customer, with one or more device line items.

• Action
  Create Customer

  Creates a new customer in RepairDesk with their contact details and address.

• Action
  Create Lead

  Creates a lead (appointment) in RepairDesk with the customer's contact details and the devices they want repaired.

• Action
  Find Customer

  Finds customers whose name, phone, email, postcode, city, organization or driving licence matches a keyword, optionally narrowed by referral source.

• Action
  Update Ticket

  Updates a repair ticket's summary (customer, discount, totals) and its line items (devices), including their parts, conditions and images.

• Trigger
  New notice

  Triggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page.

• Action
  Add component

  Creates a new component on a Sorry status page, optionally nested under a parent component.

• Action
  Add notice

  Creates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers.

• Action
  Add notice update

  Posts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations.

• Action
  Add subscriber

  Adds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices.

• Action
  Delete notice

  Deletes a notice (incident, maintenance or general) from a Sorry status page.

• Action
  Delete subscriber

  Permanently removes a subscriber from a status page.

• Action
  Get notice

  Returns a single notice from a status page, including its type, state, subject, synopsis and link.

• Action
  Get status page

  Returns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more.

• Action
  List components

  Returns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state.

• Action
  List notices

  Returns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date.

• Action
  List notice updates

  Returns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content.

• Action
  List status pages

  Returns all status pages in your Sorry account, optionally filtered by name or creation date.

• Action
  List subscribers

  Returns the subscribers on a status page, optionally only those who receive notices for a specific component.

• Action
  Update component

  Updates a component on a Sorry status page, such as its name, description, position or parent component.

• Action
  Update notice

  Updates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance.

• Action
  Update status page

  Updates a status page's settings, such as its name, timezone, support contact details, search visibility and language.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.