Integration
Connect Reply to Teamwork Desk
When New Email Opened fires in Reply, your agent runs Add Reply to Ticket in Teamwork Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Reply and Teamwork Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Reply can start in Teamwork Desk
When New Email Opened in Reply
then Add Reply to Ticket in Teamwork Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Reply and Teamwork Desk
Triggers and actions 7 triggers · 28 actions
- Inbox Category Set for Reply
Triggers when an email reply in Reply is given an inbox category, automatically or by a user.
- New Email Opened
Triggers when a contact opens a tracked email sent from Reply.
- New Emails Sent
Triggers when Reply sends an email from a sequence step.
- New Link Clicked
Triggers when a recipient clicks a tracked link in an email sent from Reply.
- New Person Bounce
Triggers when an email sent from Reply bounces or is rejected by the recipient's mail server.
- New Person Opt Out
Triggers when a contact opts out of outreach in Reply (unsubscribe link, manual opt-out, or marked Do Not Contact).
- Prospect Finished
Triggers when a contact's participation in a Reply sequence ends — completed, replied, bounced, opted out, or finished manually.
- Add contact list
Creates a new contact list in Reply, optionally shared with your team.
- Add note to contact
Adds a note to a contact's timeline in Reply.
- Add sequence
Creates a new sequence in Reply with its steps, schedule, sending accounts and settings.
- Create\Update Person
Creates a Reply contact, or updates the existing contact with the same email address.
- Delete contact
Deletes a contact from your Reply account.
- Find contacts by criteria
Returns the contacts that match a search term and/or field rules, optionally scoped to a contact list, sequence or sequence step.
- Get contact
Returns one Reply contact by its id, including profile details, owner, opt-out, call and meeting status, stage and custom fields.
- Get sequence
Returns one sequence in full: name, status, owner, schedule, settings, connected email and LinkedIn accounts, and its steps.
- List contact lists
Returns the contact lists you own plus those shared with your team, optionally filtered by name.
- List contacts
Returns your Reply contacts, optionally narrowed to one email address or LinkedIn profile URL.
- List inbox categories
Returns the inbox categories you can file conversations under.
- List Sequence Contacts
Returns the contacts enrolled in a sequence, with each contact's status, current step, added date, opt-out and call status.
- List sequences
Returns the sequences in your Reply account, optionally filtered by status, owner, folder, archive state or name.
- Mark as Finished
Marks one or more contacts as finished in every sequence they are in, so they receive no further sequence steps.
- Remove Person From Campaign
Removes a contact from a sequence so they stop progressing through it. The contact and their history stay in your Reply account.
- Send Test Webhook Event
Sends a test event from an existing Reply webhook subscription to its configured URL.
- Add Reply to Ticket
Adds a reply or internal note to a Teamwork Desk ticket.
- Add time log
Logs time spent against a Teamwork Desk ticket, optionally linked to a Teamwork project and task.
- Create Customer
Creates a new customer in Teamwork Desk.
- Create Ticket
Creates a new ticket in Teamwork Desk with a subject and initial message, for a new or existing customer.
- Delete ticket
Deletes a ticket in Teamwork Desk, moving it to the trash.
- Find companies
Finds companies in Teamwork Desk by their exact name.
- Find Customer
Searches Teamwork Desk customers by email, name or other text and returns the matches.
- Get customer
Returns a single Teamwork Desk customer by id, including their contact details and ticket counts.
- Get ticket
Returns a single Teamwork Desk ticket by its id, including its subject, status, customer, inbox, tags and custom fields.
- List inboxes
Returns the inboxes in your Teamwork Desk site, optionally filtered and sorted.
- List tags
Returns the tags defined in your Teamwork Desk account, optionally filtered and sorted.
- Update Customer
Updates an existing customer in Teamwork Desk. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Reply and Teamwork Desk, answered
What can start an automation from Reply?
Any of Reply's 7 triggers in the catalog, including New Email Opened, New Emails Sent, New Link Clicked and New Person Bounce. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Teamwork Desk when something happens in Reply?
Any of Teamwork Desk's 12 actions, including Create Customer, Create Ticket, Update Customer and Add Reply to Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Teamwork Desk to Reply?
Teamwork Desk has no triggers in the catalog today, so automations start in Reply. If you need the other direction, ask: your agent reads Teamwork Desk's API documentation and adds it.
Do I have to build a connector for Reply or Teamwork Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Reply and Teamwork Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.