App

Autotask integrations

Connect Autotask to any other app, or use it from your AI client over MCP. Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

Connects with an API keyautotask.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Autotask?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Autotask with another app

What your agent can do with Autotask

Triggers and actions 24 triggers · 9 actions

  • Trigger
    New Company

    Triggers when a new company is created.

  • Trigger
    New Company "To Do" Event

    Triggers when a new to-do is added to a company.

  • Trigger
    New Configuration Item

    Triggers when a new configuration item is created.

  • Trigger
    New Contact

    Triggers when a new contact is created.

  • Trigger
    New Invoice

    Triggers when a new invoice is created.

  • Trigger
    New Opportunity

    Triggers when a new opportunity is created.

  • Trigger
    New or Updated Ticket Note

    Triggers when a ticket note is created or updated.

  • Trigger
    New Project

    Triggers when a new project is created.

  • Trigger
    New Quote

    Triggers when a new quote is created.

  • Trigger
    New Service Call

    Triggers when a new service call is created.

  • Trigger
    New Task

    Triggers when a new project task is created.

  • Trigger
    New Ticket

    Triggers when a new ticket is created.

  • Trigger
    New Time Entry

    Triggers when a new time entry is created.

  • Trigger
    Updated Company

    Triggers when a company is updated.

  • Trigger
    Updated Company "To Do" Event

    Triggers when an existing company to-do is updated.

  • Trigger
    Updated Configuration Item

    Triggers when a configuration item is updated.

  • Trigger
    Updated Contact

    Triggers when a contact is updated.

  • Trigger
    Updated Opportunity

    Triggers when an opportunity is updated.

  • Trigger
    Updated Project

    Triggers when a project is updated.

  • Trigger
    Updated Quote

    Triggers when a quote is updated.

  • Trigger
    Updated Service Call

    Triggers when an existing service call is updated.

  • Trigger
    Updated Task

    Triggers when a project task is updated.

  • Trigger
    Updated Ticket

    Triggers when an existing ticket is updated.

  • Trigger
    Updated Time Entry

    Triggers when a time entry is updated.

  • Action
    Find Company

    Finds companies by ID, name or phone.

  • Action
    Find Contact

    Finds contacts by ID, email, name or company.

  • Action
    Find Contract

    Finds contracts by ID, company or name.

  • Action
    Find Country

    Finds countries by ID, code or name.

  • Action
    Find Currency

    Finds currencies by ID or code.

  • Action
    Find Opportunity

    Finds opportunities by ID, company or title.

  • Action
    Find Quote

    Finds quotes by ID, company, opportunity or name.

  • Action
    Find Resource

    Finds resources (users) by ID, email, username or last name.

  • Action
    Find Ticket

    Finds tickets by ID, ticket number, company or title.

Reviews

What our customers say

Questions

Autotask, answered

Is there a Autotask MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Autotask. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Autotask actions on demand, or have APIANT build, test and run automations that use Autotask. Nothing to install.

What can start an automation from Autotask?

Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Autotask?

Any of Autotask's 9 actions, including Find Company, Find Contact, Find Contract and Find Country. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Autotask directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Autotask two ways. Ask it to do something in Autotask once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Autotask API?

No. APIANT connects to the Autotask API for you, with your Autotask API key. Describe what you want in plain language and your agent builds it on the Autotask triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Autotask API documentation and adds it.

Which apps can Autotask connect to?

Any app in the catalog; the list on this page pairs Autotask with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.