Customer Support

Chatrace integrations

Connect Chatrace to any other app, or use it from your AI client over MCP. Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger, Instagram, and web chat.

Connects with an API keychatrace.com
22 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Chatrace?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Chatrace with the apps people pair it with most

Pair it

Connect Chatrace with another app

What your agent can do with Chatrace

Triggers and actions 22 actions

  • Action
    Add contact

    Create a new contact.

  • Action
    Add custom field

    Create a new custom field definition.

  • Action
    Add tag

    Create a new tag.

  • Action
    Add tag to contact

    Apply a tag to a contact.

  • Action
    Clear contact cart

    Empty a contact's shopping cart.

  • Action
    Delete contact custom field value

    Remove a custom field's value from a contact.

  • Action
    Delete tag

    Delete a tag.

  • Action
    Find contacts by custom field

    Search for contacts by a custom field value.

  • Action
    Get AI agent

    Retrieve an AI agent by ID.

  • Action
    Get contact

    Retrieve a contact by ID.

  • Action
    Get contact custom field value

    Retrieve a custom field's value on a contact.

  • Action
    Get custom field

    Retrieve a custom field definition by ID.

  • Action
    Get tag

    Retrieve a tag by ID.

  • Action
    List AI agents

    List configured AI agents.

  • Action
    List custom fields

    List account-level custom field definitions.

  • Action
    List tags

    List all account tags.

  • Action
    Remove tag from contact

    Remove a tag from a contact.

  • Action
    Send file

    Send a file to a contact.

  • Action
    Send text message

    Send a text message to a contact.

  • Action
    Update AI agent

    Update an AI agent's configuration.

  • Action
    Update contact custom field value

    Set a custom field's value on a contact.

  • Action
    Update product

    Update a product's details.

Related apps

More in Customer Support

Reviews

What our customers say

Questions

Chatrace, answered

Is there a Chatrace MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Chatrace. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Chatrace actions on demand, or have APIANT build, test and run automations that use Chatrace. Nothing to install.

What can your agent do in Chatrace?

Any of Chatrace's 22 actions, including Send file, Send text message, Update AI agent and Update contact custom field value. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Chatrace directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Chatrace two ways. Ask it to do something in Chatrace once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Chatrace API?

No. APIANT connects to the Chatrace API for you, with your Chatrace API key. Describe what you want in plain language and your agent builds it on the Chatrace triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Chatrace API documentation and adds it.

Which apps can Chatrace connect to?

Any app in the catalog; the list on this page pairs Chatrace with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.