App

Kustomer integrations

Connect Kustomer to any other app, or use it from your AI client over MCP. Kustomer is a powerful omnichannel customer service solution.

Connects with an API keykustomer.com

17 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Kustomer?

Ask the assistant

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client

Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide

Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide

Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide

Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide

Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide

Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide

Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide

Popular

Kustomer with the apps people pair it with most

Pair it

Connect Kustomer with another app

What your agent can do with Kustomer

Triggers and actions 17 actions

Action
Add custom object
Creates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Create Company
Creates a company in Kustomer that customers can be linked to.
Action
Create Conversation
Creates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create Customer
Creates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create Notes
Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create User
Invites a new agent user to your Kustomer org by name and email.
Action
Delete Customer
Deletes a Kustomer customer by ID.
Action
Find Conversation
Finds a Kustomer conversation by the external ID your own system gave it.
Action
Find Customer
Finds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteria
Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Get Company
Returns one Kustomer company by ID.
Action
Get Conversation
Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get Customer
Returns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get user
Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teams
Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update Conversation
Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update Customer
Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

Reviews

What our customers say

Questions

Kustomer, answered

Is there a Kustomer MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Kustomer. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Kustomer actions on demand, or have APIANT build, test and run automations that use Kustomer. Nothing to install.

What can your agent do in Kustomer?

Any of Kustomer's 17 actions, including Create Company, Create Conversation, Create Customer and Create Notes. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Kustomer directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Kustomer two ways. Ask it to do something in Kustomer once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Kustomer API?

No. APIANT connects to the Kustomer API for you, with your Kustomer API key. Describe what you want in plain language and your agent builds it on the Kustomer triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Kustomer API documentation and adds it.

Which apps can Kustomer connect to?

Any app in the catalog; the list on this page pairs Kustomer with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.