App

Pylon integrations

Connect Pylon to any other app, or use it from your AI client over MCP. Pylon is a modern, powerful support system built for B2B.

Connects with an API keyusepylon.com
25 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Pylon?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Pylon with the apps people pair it with most

Pair it

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What your agent can do with Pylon

Triggers and actions 25 actions

  • Action
    Add internal note to issue

    Adds an internal note to a Pylon issue. Internal notes are not visible to the requester.

  • Action
    Add tag

    Creates a new tag in Pylon that can be applied to accounts, articles or issues.

  • Action
    Add task

    Creates a task in Pylon with a title and optional details such as assignee, due date, account, project and status. Returns the new task.

  • Action
    Create Account

    Creates a new customer account in Pylon with its name, domains, owner, tags and other details.

  • Action
    Create Account Activity

    Creates a custom activity on a Pylon account's timeline.

  • Action
    Create Call Recording

    Creates a call recording in Pylon from your own call recorder, including its transcript, and returns the new recording. Requires the Custom Call Recorder integration to be enabled in Pylon.

  • Action
    Delete account

    Permanently deletes a Pylon account by its ID or external ID.

  • Action
    Delete issue

    Permanently deletes an issue in Pylon.

  • Action
    Find Account by Name

    Finds Pylon accounts by name, by exact or partial match, returning the matching accounts.

  • Action
    Find contacts by criteria

    Returns the contacts that match the specified search text and/or filter.

  • Action
    Find issues by criteria

    Returns Pylon issues matching a text search and/or a filter on fields such as state, assignee, account, tags or dates.

  • Action
    Get account

    Returns a single Pylon account by its ID or external ID, including its domains, owner, tags, channels and custom fields.

  • Action
    Get contact

    Returns a single contact, including its emails, phone numbers, account and custom field values, by its ID or external ID.

  • Action
    Get issue

    Returns a single Pylon issue by its ID or issue number, including its custom field values. An error occurs if the issue is not found.

  • Action
    Get user

    Returns a single Pylon team member by ID, including their name, email addresses, status, and assigned roles.

  • Action
    Get Users

    Returns the users in your Pylon organization, optionally including deactivated users.

  • Action
    List accounts

    Returns all accounts in your Pylon organization, including their domains, owner, tags and custom field values.

  • Action
    List contacts

    Returns all contacts in the Pylon organization, including their emails, phone numbers, account and custom field values.

  • Action
    List tags

    Returns all tags in the Pylon organization, with each tag's name, color and the type of object it applies to.

  • Action
    List teams

    Returns all teams in the Pylon organization, with their members, how each team assigns issues, and any recurring assignment schedule.

  • Action
    Reply to issue

    Sends a customer-facing reply on a Pylon issue, continuing an existing conversation or thread. Returns the ID of the new message and its issue.

  • Action
    Update Account

    Updates an existing Pylon account. Only the fields you fill in are changed.

  • Action
    Update contact

    Updates an existing Pylon contact by its ID or external ID. Only the fields you fill in are changed.

  • Action
    Update issue

    Updates an existing Pylon issue — its title, state, assignee, team, account, requester, tags, type, portal visibility and custom fields. Only the fields you fill in are changed.

  • Action
    Update Issue Followers

    Adds or removes users and contacts as followers of a Pylon issue, and returns the issue's resulting followers.

Reviews

What our customers say

Questions

Pylon, answered

Is there a Pylon MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Pylon. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Pylon actions on demand, or have APIANT build, test and run automations that use Pylon. Nothing to install.

What can your agent do in Pylon?

Any of Pylon's 25 actions, including Create Account, Create Account Activity, Create Call Recording and Update Account. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Pylon directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Pylon two ways. Ask it to do something in Pylon once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Pylon API?

No. APIANT connects to the Pylon API for you, with your Pylon API key. Describe what you want in plain language and your agent builds it on the Pylon triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Pylon API documentation and adds it.

Which apps can Pylon connect to?

Any app in the catalog; the list on this page pairs Pylon with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.