App

Retently integrations

Connect Retently to any other app, or use it from your AI client over MCP. Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.

Connects with an API keyretently.com
16 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Retently?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Retently with the apps people pair it with most

Pair it

Connect Retently with another app

What your agent can do with Retently

Triggers and actions 16 actions

  • Action
    Apply Tag to Response

    Adds a tag to a survey response.

  • Action
    Apply Topic to Response

    Adds a topic to a survey response.

  • Action
    Create or Update Customer

    Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties.

  • Action
    Delete Customer

    Deletes a customer and all their associated data from Retently, identified by email address.

  • Action
    Find Company

    Finds a Retently company by its website domain (or company ID) and returns its full record.

  • Action
    Find Customer by Email

    Returns up to 20 Retently customers that match the specified email address.

  • Action
    Get campaign report

    Returns NPS/CX score and response-volume report data for a campaign over a date range.

  • Action
    Get Company

    Fetches a company by ID. An error occurs if the company is not found.

  • Action
    Get Customer

    Fetches a customer by ID. An error occurs if the customer is not found.

  • Action
    Get feedback

    Retrieves a single survey response (feedback) by its Retently ID.

  • Action
    Get latest score

    Returns the most recent NPS/CX score snapshot for the account or a given campaign.

  • Action
    List Campaigns

    Lists the survey campaigns in the Retently account.

  • Action
    List Companies

    Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts.

  • Action
    List Customers

    Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter.

  • Action
    Resubscribe customer

    Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app.

  • Action
    Unsubscribe Customer

    Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message.

Reviews

What our customers say

Questions

Retently, answered

Is there a Retently MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Retently. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Retently actions on demand, or have APIANT build, test and run automations that use Retently. Nothing to install.

What can your agent do in Retently?

Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Retently directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Retently two ways. Ask it to do something in Retently once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Retently API?

No. APIANT connects to the Retently API for you, with your Retently API key. Describe what you want in plain language and your agent builds it on the Retently triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Retently API documentation and adds it.

Which apps can Retently connect to?

Any app in the catalog; the list on this page pairs Retently with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.