Customer Support

SparrowDesk integrations

Connect SparrowDesk to any other app, or use it from your AI client over MCP. SparrowDesk is an AI-first helpdesk that unifies customer support across email & chat while automating repetitive requests with AI.

Connects with an API keysparrowdesk.com
2 triggers17 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with SparrowDesk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

SparrowDesk with the apps people pair it with most

Pair it

Connect SparrowDesk with another app

What your agent can do with SparrowDesk

Triggers and actions 2 triggers · 17 actions

  • Trigger
    New Contact

    Fires when a new contact is created.

  • Trigger
    New Ticket

    Fires when a new conversation (ticket) is created.

  • Action
    Add Company

    Create a company.

  • Action
    Add Ticket Reply

    Create a reply on a conversation (ticket).

  • Action
    Create Contact

    Creates a new contact in your SparrowDesk account.

  • Action
    Create Ticket

    Creates a new ticket (conversation) in your SparrowDesk account.

  • Action
    Delete Contact

    Delete a contact by ID.

  • Action
    Delete Ticket

    Delete a conversation (ticket) by ID.

  • Action
    Get Company

    Retrieve a company by ID.

  • Action
    Get Contact

    Retrieve a single contact by ID.

  • Action
    Get Ticket

    Retrieve a single conversation (ticket) by ID.

  • Action
    List Companies

    List all companies.

  • Action
    List Contacts

    List all contacts.

  • Action
    List Members

    List all team members on the account.

  • Action
    List Tags

    List all tags on the account.

  • Action
    List Tickets

    List all conversations (tickets).

  • Action
    Update Company

    Update a company by ID.

  • Action
    Update Contact

    Update a contact by ID.

  • Action
    Update Ticket

    Update a conversation (ticket) by ID.

Related apps

More in Customer Support

Reviews

What our customers say

Questions

SparrowDesk, answered

Is there a SparrowDesk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with SparrowDesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run SparrowDesk actions on demand, or have APIANT build, test and run automations that use SparrowDesk. Nothing to install.

What can start an automation from SparrowDesk?

Any of SparrowDesk's 2 triggers in the catalog, including New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.

What can your agent do in SparrowDesk?

Any of SparrowDesk's 17 actions, including Create Contact, Create Ticket, Update Company and Update Contact. Your agent maps the data both ways and tests every scenario before it ships.

Can I use SparrowDesk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with SparrowDesk two ways. Ask it to do something in SparrowDesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the SparrowDesk API?

No. APIANT connects to the SparrowDesk API for you, with your SparrowDesk API key. Describe what you want in plain language and your agent builds it on the SparrowDesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the SparrowDesk API documentation and adds it.

Which apps can SparrowDesk connect to?

Any app in the catalog; the list on this page pairs SparrowDesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.