App

SysAid integrations

Connect SysAid to any other app, or use it from your AI client over MCP. SysAid is a service automation company delivering software for organizations that want to get more done.

Connects with a tokensysaid.com
2 triggers16 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with SysAid?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

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What your agent can do with SysAid

Triggers and actions 2 triggers · 16 actions

  • Trigger
    New Service Record

    Triggers when a new service record (incident or request) is created in SysAid.

  • Trigger
    Service Record Updated

    Triggers when a service record (incident or request) is updated in SysAid.

  • Action
    Add Service Record Note

    Adds a note to a SysAid service record.

  • Action
    Create Company

    Creates a new company in SysAid.

  • Action
    Create End User

    Creates a new end user in SysAid.

  • Action
    Create Service Record

    Creates a new service record (incident or request) in SysAid and returns it.

  • Action
    Delete Service Record

    Permanently deletes a SysAid service record.

  • Action
    Get Agent

    Returns one SysAid agent by ID.

  • Action
    Get Company

    Returns one SysAid company by ID.

  • Action
    Get End User

    Returns one SysAid end user by ID.

  • Action
    Get Service Record

    Returns one SysAid service record by its ID.

  • Action
    List Agents

    Returns a page of SysAid agents.

  • Action
    List Companies

    Returns a page of companies in SysAid.

  • Action
    List End Users

    Returns a page of SysAid end users.

  • Action
    List Groups

    Returns a page of SysAid groups.

  • Action
    Resolve Service Record

    Resolves a SysAid service record with a solution.

  • Action
    Search Service Records

    Finds SysAid service records matching a text search, newest first.

  • Action
    Update Service Record

    Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.

Reviews

What our customers say

Questions

SysAid, answered

Is there a SysAid MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with SysAid. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run SysAid actions on demand, or have APIANT build, test and run automations that use SysAid. Nothing to install.

What can start an automation from SysAid?

Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.

What can your agent do in SysAid?

Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.

Can I use SysAid directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with SysAid two ways. Ask it to do something in SysAid once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the SysAid API?

No. APIANT connects to the SysAid API for you, with a token. Describe what you want in plain language and your agent builds it on the SysAid triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the SysAid API documentation and adds it.

Which apps can SysAid connect to?

Any app in the catalog; the list on this page pairs SysAid with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.