App

Tiledesk integrations

Connect Tiledesk to any other app, or use it from your AI client over MCP. No-code platform for building AI chatbots and customer support automation across web, WhatsApp, and other channels.

Connects with an API keytiledesk.com
16 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Tiledesk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Tiledesk with the apps people pair it with most

Pair it

Connect Tiledesk with another app

What your agent can do with Tiledesk

Triggers and actions 16 actions

  • Action
    Add lead

    Creates a new lead (contact) in a Tiledesk project.

  • Action
    Add message

    Send a message into a request/conversation, creating the conversation if needed.

  • Action
    Add request

    Creates a new request (conversation or ticket) in a Tiledesk project. Tiledesk intends this mainly for bulk-importing conversations; add messages to it afterwards.

  • Action
    Add tag

    Create a new tag.

  • Action
    Delete lead

    Delete a lead by id.

  • Action
    Delete tag

    Delete a tag by id.

  • Action
    Get lead

    Fetches a single Tiledesk lead (contact) by its id.

  • Action
    Get request

    Fetch a request/conversation by request_id.

  • Action
    List leads

    List all leads for a project, with sort/page query params.

  • Action
    List messages

    Get all messages of a request by request_id.

  • Action
    List projects

    Lists the Tiledesk projects the connected user belongs to.

  • Action
    List requests

    Lists the requests (conversations and tickets) in a Tiledesk project, with optional filters.

  • Action
    List tags

    List all tags for a project.

  • Action
    Update lead

    Update an existing lead's fields/attributes.

  • Action
    Update request

    Update a request/conversation (e.g. status, department).

  • Action
    Update tag

    Updates an existing tag's name, color or custom attributes in a Tiledesk project.

Reviews

What our customers say

Questions

Tiledesk, answered

Is there a Tiledesk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Tiledesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Tiledesk actions on demand, or have APIANT build, test and run automations that use Tiledesk. Nothing to install.

What can your agent do in Tiledesk?

Any of Tiledesk's 16 actions, including Update lead, Update request, Update tag and Add lead. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Tiledesk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Tiledesk two ways. Ask it to do something in Tiledesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Tiledesk API?

No. APIANT connects to the Tiledesk API for you, with your Tiledesk API key. Describe what you want in plain language and your agent builds it on the Tiledesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Tiledesk API documentation and adds it.

Which apps can Tiledesk connect to?

Any app in the catalog; the list on this page pairs Tiledesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.