App

Zoho Desk integrations

Connect Zoho Desk to any other app, or use it from your AI client over MCP. Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Connects with OAuthzoho.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Zoho Desk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Zoho Desk with another app

What your agent can do with Zoho Desk

Triggers and actions 18 actions

  • Action
    Add Attachment

    Attaches a file to a Zoho Desk ticket.

  • Action
    Add Comment

    Add a comment to a ticket.

  • Action
    Create Account

    Adds a new account to Zoho Desk.

  • Action
    Create Contact

    Creates a new contact.

  • Action
    Create Ticket

    Creates a new ticket for customer requests.

  • Action
    Delete ticket

    Move a ticket to trash.

  • Action
    Get account

    Get an account by ID.

  • Action
    Get contact

    Fetches a contact by ID. An error occurs if the contact is not found.

  • Action
    Get ticket

    Get a ticket by ID.

  • Action
    List agents

    List all agents.

  • Action
    List contacts

    List all contacts.

  • Action
    List departments

    Returns all departments in the help desk

  • Action
    List tickets

    List all tickets.

  • Action
    List Ticket Threads

    Lists the conversation threads (email replies) of a ticket.

  • Action
    Send E-Mail Reply

    Sends an email reply for the selected ticket.

  • Action
    Update account

    Update an account.

  • Action
    Update Contact

    Updates an existing contact.

  • Action
    Update Ticket

    Updates an existing ticket.

Reviews

What our customers say

Questions

Zoho Desk, answered

Is there a Zoho Desk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Zoho Desk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Zoho Desk actions on demand, or have APIANT build, test and run automations that use Zoho Desk. Nothing to install.

What can your agent do in Zoho Desk?

Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Zoho Desk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Zoho Desk two ways. Ask it to do something in Zoho Desk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Zoho Desk API?

No. APIANT connects to the Zoho Desk API for you, and you sign in to Zoho Desk once with OAuth. Describe what you want in plain language and your agent builds it on the Zoho Desk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Zoho Desk API documentation and adds it.

Which apps can Zoho Desk connect to?

Any app in the catalog; the list on this page pairs Zoho Desk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.