Connect AgencyZoom and Intercom

Both apps 58AgencyZoom 30Intercom 28

• Trigger
  Lead Created

  Triggers when a new lead is created in AgencyZoom, optionally limited to a pipeline, stage, lead source, producer or location.

• Trigger
  Lead Stage Change

  Triggers when a lead moves into a different pipeline stage.

• Trigger
  Lead Status Change

  Triggers when a lead's status changes (for example from New to Quoted, Won or Lost) in AgencyZoom.

• Trigger
  New Policy Sold

  Triggers when a lead is marked sold (won) in AgencyZoom, returning the sold lead with its sold date and premium.

• Trigger
  Service Request Created

  Triggers when a new service request (service ticket) is created in AgencyZoom, optionally limited to tickets matching the filters you choose.

• Trigger
  Service Request Status Change

  Triggers when a service request's status changes (for example from open to completed or removed).

• Action
  Add customer

  Creates a new customer in AgencyZoom with contact details, address, assigned producer and CSR, tags and custom field values.

• Action
  Add customer note

  Adds a note to an existing customer's record in AgencyZoom.

• Action
  Add opportunity

  Creates a new opportunity (a quoted policy line such as auto or home) on an existing lead in AgencyZoom.

• Action
  Change lead status

  Changes a lead's status in AgencyZoom to Active, Won, Lost or X-Dated, optionally moving it to a pipeline stage, recording a loss reason or setting a recycle date.

• Action
  Complete service ticket

  Completes an AgencyZoom service ticket with a resolution, optionally adding a resolution description and cancelling the ticket's related tasks.

• Action
  Complete task

  Marks an AgencyZoom task as completed.

• Action
  Create a Note

  Adds a note to a lead in AgencyZoom.

• Action
  Create Business Lead

  Creates a commercial (business) lead in AgencyZoom with its business details, contact information, pipeline stage and assigned producer.

• Action
  Create Personal Lead

  Creates a personal (individual) lead in AgencyZoom in the pipeline and stage you choose, assigned to a producer.

• Action
  Create Service Request

  Creates a service request (service ticket) for a customer in AgencyZoom, placed in the pipeline and stage you choose.

• Action
  Create Task

  Creates a task in AgencyZoom, optionally linked to a lead or customer and assigned to a team member.

• Action
  Delete customer

  Deletes a customer from AgencyZoom.

• Action
  Delete lead

  Deletes a lead in AgencyZoom, optionally deleting its linked contacts too.

• Action
  Find a Lead

  Returns the AgencyZoom leads that match the name, email, phone, status, owner, pipeline or date criteria you supply, plus the first match on its own.

• Action
  Find customers

  Returns the customers in your AgencyZoom agency that match the criteria you give, such as email, phone, name, policy number or assigned agent.

• Action
  Find Service Request

  Returns the service requests (service tickets) that match the household name, policy number, status, pipeline, dates or other criteria you specify.

• Action
  Find tasks

  Returns AgencyZoom tasks matching the criteria you choose, such as status, assignee, task type, due period, lead source or creation date range.

• Action
  Get customer

  Returns one customer's full details, including contact information, custom fields, policies, notes, tasks and files.

• Action
  Get lead

  Returns the full details of one AgencyZoom lead, including its contact information, pipeline stage, opportunities, quotes and custom field values.

• Action
  Update customer

  Updates an existing AgencyZoom customer's contact details, address, assigned CSR and producer, tags and custom fields. Fields left blank are not changed.

• Action
  Update Lead

  Updates an existing personal lead in AgencyZoom. Fields you leave blank keep the lead's current values.

• Action
  Update policy

  Updates an existing policy in AgencyZoom, such as its carrier, premium, dates, producer and tags.

• Action
  Update Service Request

  Updates an existing AgencyZoom service request (service ticket), including its pipeline stage, subject, category, priority, assignees, related policies, due date, tags and custom fields.

• Action
  Update task

  Updates an existing AgencyZoom task — its title, type, due date, notes, assignee, linked lead or customer, invitees or open/completed status.

• Trigger
  New company

  Fires when a new company is created.

• Trigger
  New conversation

  Polls for conversations, most recently updated first. Fires for each new conversation.

• Trigger
  New or updated contact

  Polls for contacts, most recently updated first. Fires for each new or updated contact.

• Trigger
  New ticket

  Fires when a new ticket is created.

• Action
  Add note to contact

  Adds a note to the specified contact as the specified admin.

• Action
  Add note to conversation

  Adds an internal note to the specified conversation as an admin.

• Action
  Add tag to contact

  Attaches a tag to the specified contact.

• Action
  Assign conversation

  Assigns the conversation to an admin or team.

• Action
  Close conversation

  Closes the specified conversation.

• Action
  Create message

  Creates an admin-initiated email or in-app message to a contact.

• Action
  Delete company

  Delete a company by ID.

• Action
  Delete contact

  Deletes a contact by ID.

• Action
  Find admin by email

  Fetches an admin's details. Lists all admins; match by email.

• Action
  Find contact by email

  Searches contacts by email and returns matches.

• Action
  Find tickets

  Search tickets by criteria.

• Action
  Get company

  Retrieve a company by ID.

• Action
  Get contact

  Fetches a contact's details by ID.

• Action
  Get conversation

  Fetches a conversation's details by ID.

• Action
  Get ticket

  Retrieve a ticket by ID.

• Action
  List companies

  List all companies.

• Action
  List segments

  List all segments.

• Action
  List tags

  Lists all tags for the workspace.

• Action
  Open conversation

  Opens (marks open) the specified conversation.

• Action
  Remove tag from contact

  Detaches a tag from the specified contact.

• Action
  Send conversation reply

  Sends a reply to the specified conversation as an admin.

• Action
  Snooze conversation

  Snoozes the specified conversation until the given unix timestamp.

• Action
  Start conversation

  Starts a new conversation with the specified contact.

• Action
  Track event

  Submit a data event for a contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.