Intercom integrations

Connect Intercom to any other app, or use it from your AI client over MCP. Intercom is a customer communications platform for support, engagement, and marketing. Manage contacts, conversations, notes, tags, and messages.

Connects with OAuthintercom.com

4 triggers 24 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Intercom?

Ask the assistant

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client

Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide

Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide

Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide

Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide

Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide

Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide

Popular

Intercom with the apps people pair it with most

Pair it

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What your agent can do with Intercom

Triggers and actions 4 triggers · 24 actions

Trigger
New company
Fires when a new company is created.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticket
Fires when a new ticket is created.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria.
Action
Get company
Retrieve a company by ID.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID.
Action
List companies
List all companies.
Action
List segments
List all segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact.

Related apps

What our customers say

Questions

Intercom, answered

Is there a Intercom MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Intercom. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Intercom actions on demand, or have APIANT build, test and run automations that use Intercom. Nothing to install.

What can start an automation from Intercom?

Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Intercom?

Any of Intercom's 24 actions, including Create message, Send conversation reply, Add note to contact and Add note to conversation. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Intercom directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Intercom two ways. Ask it to do something in Intercom once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Intercom API?

No. APIANT connects to the Intercom API for you, and you sign in to Intercom once with OAuth. Describe what you want in plain language and your agent builds it on the Intercom triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Intercom API documentation and adds it.

Which apps can Intercom connect to?

Any app in the catalog; the list on this page pairs Intercom with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.