Integration
Connect Better Stack and SysAid
When New Monitor Status Change fires in Better Stack, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Add Incident Comment in Better Stack. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Better Stack and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Better Stack and SysAid can do together
From Better Stack to SysAid
When New Monitor Status Change in Better Stack
then Add Service Record Note in SysAid
When New or Updated Incident in Better Stack
then Create Service Record in SysAid
From SysAid to Better Stack
When New Service Record in SysAid
then Add Incident Comment in Better Stack
When Service Record Updated in SysAid
then Add Heartbeat in Better Stack
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Better Stack and SysAid
Triggers and actions 5 triggers · 29 actions
Trigger
New Monitor Status ChangeFires when a monitor's status changes (up/down).
Trigger
New or Updated IncidentTriggers when new incidents are created, or when existing incidents are updated.
Trigger
On-Call Contact ChangedTriggers when an on-call contact changes.
Action
Acknowledge IncidentAcknowledges an incident.
Action
Add HeartbeatCreate a new heartbeat check.
Action
Add Incident CommentAdds a comment to an incident.
Action
Add MonitorCreate a new uptime monitor.
Action
Create IncidentCreates an incident that notifies the team.
Action
Delete HeartbeatRemove a heartbeat check by id.
Action
Delete MonitorDelete an uptime monitor by id.
Action
Find IncidentFinds an Incident.
Action
Find On-Call ContactFinds On-Call Contact. Supports time lookup.
Action
Get MonitorRetrieve a single monitor by id.
Action
List MonitorsList all uptime monitors.
Action
Resolve IncidentResolves an incident.
Action
Update MonitorUpdate an existing monitor's settings.
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Better Stack and SysAid, answered
What can start an automation from Better Stack?
Any of Better Stack's 3 triggers in the catalog, including New Monitor Status Change, New or Updated Incident and On-Call Contact Changed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Better Stack?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Better Stack?
Yes. When something happens in SysAid, your agent can act in Better Stack too. This page covers both directions: SysAid's triggers and Better Stack's actions are listed here as well.
Do I have to build a connector for Better Stack or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Better Stack and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.