Integration
Connect Channels and Chaport
When New Call Finished fires in Channels, your agent runs Send a Message in Chaport, or Chat Stage Updated (instant) in Chaport to Add note to contact in Channels. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Channels and Chaport to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Channels and Chaport can do together
From Channels to Chaport
When New Call Finished in Channels
then Send a Message in Chaport
From Chaport to Channels
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Channels and Chaport
Triggers and actions 10 triggers · 21 actions
- New Call Finished
Triggers when a call is finished.
- New Voicemail Left
- Add note to contact
Add a note to a contact's history.
- Add number to do-not-call list
Block a phone number by adding it to the Do Not Call list.
- Create New Contact
Creates a new Contact in your Channels account.
- Delete contact
Delete a contact by id.
- Delete number from do-not-call list
Unblock a phone number by removing it from the Do Not Call list.
- Get account balance
Retrieve the account's current finance balance.
- Get contact
Retrieve a single contact by id.
- List contacts
List all contacts on the account.
- Update contact
Update an existing contact's fields.
- Chat Closed (instant)
Fires when a chat is closed. Webhook event: chat.closed.
- Chat Finished
Triggers when chat is finished.
- Chat Stage Updated (instant)
Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
- Message Read (instant)
Fires when a message is read. Webhook event: message.read.
- New Chat Started
Triggers when chat is started.
- New Message Sent (instant)
Fires when a new message is sent in a chat. Webhook event: message.sent.
- New Visitor (instant)
Fires when a new visitor is created. Webhook event: visitor.created.
- Visitor Updated
Triggers when visitor data is updated.
- Create an Operator
Adds a new operator to your Chaport account and returns the created operator.
- Delete a Message
Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.
- Delete an Operator
Removes an operator from your Chaport account.
- List Operators
Returns every operator in your Chaport account, with each operator's name, email, role and status.
- List Visitors
Returns the visitors in your Chaport account, one page at a time.
- Retrieve an Operator
Returns one Chaport operator with their name, email, role, job title and current status.
- Retrieve a Visitor
Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.
- Retrieve Last Visitor Chat
Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
- Send a Message
Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
- Update an Operator
Updates a Chaport operator's details. Anything you leave blank keeps its current value.
- Update a Visitor
Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
- Update Operator Status
Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Channels and Chaport, answered
What can start an automation from Channels?
Any of Channels's 2 triggers in the catalog, including New Call Finished and New Voicemail Left . Describe the moment in plain language and your agent picks the right one.
What can your agent do in Chaport when something happens in Channels?
Any of Chaport's 12 actions, including Create an Operator, Send a Message, Update an Operator and Update a Visitor. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Chaport to Channels?
Yes. When something happens in Chaport, your agent can act in Channels too. This page covers both directions: Chaport's triggers and Channels's actions are listed here as well.
Do I have to build a connector for Channels or Chaport?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Channels and Chaport without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.