Integration
Connect Eventmaker and SysAid
When Created Contact fires in Eventmaker, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Get contact in Eventmaker. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Eventmaker and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Eventmaker and SysAid can do together
From Eventmaker to SysAid
When Created Contact in Eventmaker
then Add Service Record Note in SysAid
When New Checkin in Eventmaker
then Create Service Record in SysAid
From SysAid to Eventmaker
When New Service Record in SysAid
then Get contact in Eventmaker
When Service Record Updated in SysAid
then List contacts in Eventmaker
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Eventmaker and SysAid
Triggers and actions 11 triggers · 26 actions
Trigger
Created ContactTriggers when a new contact is created in your Eventmaker account.
Trigger
Deleted GuestTriggers when a guest is deleted from an Eventmaker event.
Trigger
New CheckinTriggers when a guest is checked in at a check-in point of an Eventmaker event.
Trigger
New GuestTriggers when a new guest is added to an Eventmaker event, whatever their status.
Trigger
Opt-in/Opt-Out ContactTriggers when a contact opts in to or out of account campaigns.
Trigger
Opt-in/Opt-Out GuestTriggers when a guest opts in to or out of event or account campaigns.
Trigger
Registered GuestTriggers when a guest of an Eventmaker event gets a new registration status, such as registered.
Trigger
Updated ContactTriggers when a contact in your Eventmaker account is updated.
Trigger
Updated GuestTriggers when a guest of an Eventmaker event is updated.
Action
Add promo codeCreates a promo code for an Eventmaker event, with its discount amount, usage limits and label.
Action
Create GuestCreates a new guest in an Eventmaker event.
Action
Delete guestDeletes a guest from an Eventmaker event.
Action
Find GuestFinds guests of an Eventmaker event by a search term or by their UID.
Action
Get contactReturns a single contact from your Eventmaker account, including its custom contact field values.
Action
Get eventReturns the details of an Eventmaker event, including its title, dates, organizer and settings.
Action
List contactsReturns the contacts in your Eventmaker account, optionally filtered by a search text or creation date range.
Action
List eventsReturns the events in your Eventmaker account, optionally filtered by status, dates or search text.
Action
List guest categoriesReturns all guest categories of an Eventmaker event, with their names, prices and registration settings.
Action
Update GuestUpdates a guest in an Eventmaker event. Only the fields you fill in are changed.
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Eventmaker and SysAid, answered
What can start an automation from Eventmaker?
Any of Eventmaker's 9 triggers in the catalog, including Created Contact, New Checkin, New Guest and Updated Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Eventmaker?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Eventmaker?
Yes. When something happens in SysAid, your agent can act in Eventmaker too. This page covers both directions: SysAid's triggers and Eventmaker's actions are listed here as well.
Do I have to build a connector for Eventmaker or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Eventmaker and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.