Connect Help Scout and Paystack

Both apps 51Help Scout 23Paystack 28

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  Abandoned Transaction

  Triggers when a customer starts a payment but does not complete it, leaving an abandoned transaction.

• Trigger
  Cancelled Subscription

  Triggers when a subscription is cancelled.

• Trigger
  New Chargeback

  Triggers when a customer files a new chargeback (transaction dispute) on your Paystack account.

• Trigger
  New Invoice

  Triggered when a new invoice (payment request) is created in Paystack.

• Trigger
  New Order

  Triggered when a new order is created on your Paystack storefronts or products.

• Trigger
  New Payment Page Transaction

  Triggers when a customer pays through one of your Paystack payment pages. Returns the transaction with its amount, customer, and the page it came from.

• Trigger
  New Refund

  Triggered when a new refund is created in your Paystack account.

• Trigger
  New Subscription

  Triggers when a new subscription is created on your Paystack integration.

• Trigger
  New Transaction

  Triggers when a new transaction is created on your Paystack integration, optionally limited by status, channel, customer and more.

• Trigger
  New Transfer

  Triggered when a new transfer is created on your Paystack business.

• Trigger
  Subsciption Renewal

  Triggers when a subscription renews, meaning a further payment has been made after its first one.

• Action
  Add Product

  Creates a new product on your Paystack integration and returns the created product.

• Action
  Cancel Subscription

  Cancels an active Paystack subscription so the customer is no longer charged on renewal.

• Action
  Check Terminal Status

  Returns whether a Paystack Terminal is online and available to receive an event, so you can check it before sending one.

• Action
  Create Refund

  Creates a refund for a previously completed Paystack transaction, in full or for part of its amount. Returns the new refund and its status.

• Action
  Create Subscription

  Creates a subscription that puts a customer on one of your plans, and returns the new subscription's id, code and email token.

• Action
  Create Virtual Terminal

  Creates a Virtual Terminal on your Paystack integration, with the WhatsApp numbers that should receive its payment notifications.

• Action
  Find Customer

  Returns the Paystack customer matching an email address or customer code, including their transactions, subscriptions and saved authorizations.

• Action
  Find Order

  Returns the details of a Paystack order, including its customer, items and payment status, for the order ID you supply.

• Action
  Find Transaction

  Returns the transaction that matches a transaction reference, including its status, amount, customer and payment authorization.

• Action
  Find Transfer

  Returns the transfer that matches the specified transfer reference, including its status, amount and recipient.

• Action
  Get Customer Totals

  Returns how many transactions a Paystack customer has made and the total value of those transactions, along with the customer's full record.

• Action
  Initialize Transaction

  Creates a new pending Paystack transaction and returns the checkout link to send your customer to, along with its access code and reference.

• Action
  Initiate a Direct Debit Request

  Starts linking a bank account to a customer for Direct Debit and returns the link the customer opens to authorize the mandate.

• Action
  Remove Phone Number From Virtual Terminal

  Removes one or more WhatsApp phone numbers from a Paystack Virtual Terminal, so they stop receiving its payment notifications.

• Action
  Resolve Account Number

  Returns the account name registered to a bank account number, so you can confirm who an account belongs to before paying it.

• Action
  Send Simple Invoice

  Creates a payment request that issues an invoice to a customer and, by default, emails it to them. Returns the new invoice, including its request code.

• Action
  Share Link for Updating Subscription Card

  Returns a link you can share with a customer so they can update the card on their subscription.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.