Integration
Connect Helpjuice and Intercom
When New Article fires in Helpjuice, your agent runs Add note to contact in Intercom, or New company in Intercom to Create User in Helpjuice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Helpjuice and Intercom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Helpjuice and Intercom can do together
From Helpjuice to Intercom
When New Article in Helpjuice
then Add note to contact in Intercom
When New Category in Helpjuice
then Add tag to contact in Intercom
From Intercom to Helpjuice
When New company in Intercom
then Create User in Helpjuice
When New conversation in Intercom
then Update User in Helpjuice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Helpjuice and Intercom
Triggers and actions 7 triggers · 49 actions
Trigger
New ArticleTriggers when a new knowledge base article is published.
Trigger
New CategoryTriggers when a new knowledge base category is created.
Trigger
New UserTriggers when a new Helpjuice user is created.
Action
Create ArticleCreates a knowledge base article in a category, as a draft unless published is set.
Action
Create CategoryCreates a knowledge base category, optionally nested under a parent category.
Action
Create GroupCreates a Helpjuice user group.
Action
Create UserCreates a Helpjuice user with a role, optionally adding them to groups.
Action
Delete ArticleDeletes a knowledge base article.
Action
Delete CategoryDeletes a knowledge base category.
Action
Delete GroupDeletes a Helpjuice user group.
Action
Delete UserDeletes a Helpjuice user.
Action
Find ArticlesFinds knowledge base articles, optionally filtered by category, publish status or update date.
Action
Find UsersFinds Helpjuice users by email, name or role.
Action
Get ArticleReturns one knowledge base article by its ID, including its body, visibility and publish status.
Action
Get CategoryReturns one knowledge base category with its published and draft articles.
Action
Get GroupReturns one Helpjuice user group and its members.
Action
Get UserReturns one Helpjuice user by ID.
Action
List CategoriesReturns the knowledge base's categories, optionally for one language.
Action
Search Knowledge BaseSearches the knowledge base and returns matching articles with short answer samples.
Action
Update ArticleUpdates an existing knowledge base article's title, body, visibility or publish status.
Action
Update CategoryUpdates a knowledge base category's name, description, parent or accessibility.
Action
Update UserUpdates a Helpjuice user's name, email or role.
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add companyCreate (or upsert) a company in Intercom.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Action
Update companyUpdate an existing company.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Helpjuice and Intercom, answered
What can start an automation from Helpjuice?
Any of Helpjuice's 3 triggers in the catalog, including New Article, New Category and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intercom when something happens in Helpjuice?
Any of Intercom's 30 actions, including Create contact, Create message, Send conversation reply and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intercom to Helpjuice?
Yes. When something happens in Intercom, your agent can act in Helpjuice too. This page covers both directions: Intercom's triggers and Helpjuice's actions are listed here as well.
Do I have to build a connector for Helpjuice or Intercom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Helpjuice and Intercom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.