Integration
Connect Intercom to Surefire Local Platform
When New company fires in Intercom, your agent runs Add message in Surefire Local Platform. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Surefire Local Platform to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom can start in Surefire Local Platform
When New company in Intercom
then Add message in Surefire Local Platform
When New conversation in Intercom
then Add order in Surefire Local Platform
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Surefire Local Platform
Triggers and actions 4 triggers · 39 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Action
Add backlinkCreates a backlink record for a client, saving the source, the linking URL and the date it was referenced.
Action
Add clientCreates a new client in Surefire Local with its business contact details and enabled services.
Action
Add groupCreates a new group in Surefire from an existing client, recording the user who created it.
Action
Add messageCreates a content-calendar message (a WordPress or third-party blog post) for a client, as scheduled, pending approval, or draft.
Action
Add orderCreates a content order for a Surefire Local client, including its title, due date, word limit, keywords and briefing.
Action
Create LeadCreates a lead (customer contact) for a client location in Surefire Local.
Action
Get messageReturns a content-calendar message (social post) for a client, including its comments and the per-network posts it was published as.
Action
List backlinksReturns all the saved backlinks of a client, with each backlink's source, link and referenced date.
Action
List groupsReturns the client groups in the account, optionally filtered by national client or group client.
Action
List ordersReturns the orders placed for a client.
Action
List tagsReturns all tags defined for a Surefire location.
Action
List usersReturns the list of active users, optionally filtered to one client.
Action
List Yext reviewsReturns the Yext reviews for a location, optionally filtered by rating, keyword, source, comment status and date range.
Action
Update clientUpdates an existing client's business details, contact info and service flags. Only the fields you fill in are changed.
Action
Update messageUpdates an existing content message (post), such as its text, subject, status, photos or SEO details, and returns the result reported by Surefire.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and Surefire Local Platform, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Surefire Local Platform when something happens in Intercom?
Any of Surefire Local Platform's 15 actions, including Create Lead, Update client, Update message and Add backlink. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Surefire Local Platform to Intercom?
Surefire Local Platform has no triggers in the catalog today, so automations start in Intercom. If you need the other direction, ask: your agent reads Surefire Local Platform's API documentation and adds it.
Do I have to build a connector for Intercom or Surefire Local Platform?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Surefire Local Platform without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.