Integration
Connect Intercom and Telebroad
When New company fires in Intercom, your agent runs Send Text Message in Telebroad, or New Text Messages in Telebroad to Create message in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Telebroad to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and Telebroad can do together
From Intercom to Telebroad
When New company in Intercom
then Send Text Message in Telebroad
When New conversation in Intercom
then Assign Conversation in Telebroad
From Telebroad to Intercom
When New Text Messages in Telebroad
then Create message in Intercom
When User Call Ended in Telebroad
then Add note to contact in Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Telebroad
Triggers and actions 6 triggers · 66 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add companyCreate (or upsert) a company in Intercom.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Action
Update companyUpdate an existing company.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket.
Trigger
New Text MessagesTriggers when a text conversation on your Telebroad numbers gets a new message, sent or received.
Trigger
User Call EndedTriggers when a call on your Telebroad account ends.
Action
Assign ConversationAssigns a text conversation to a user.
Action
Block SenderBlocks a phone number from texting one of your lines.
Action
Cancel Scheduled MessageCancels a scheduled text message.
Action
Create Saved ReplySaves a reusable text-message reply.
Action
Delete Call RecordingDeletes the recordings of one leg of a call.
Action
Delete ConversationDeletes a whole text conversation.
Action
Delete Saved ReplyDeletes a saved text-message reply.
Action
Delete Text MessageDeletes one message from a text conversation.
Action
Get Blocked SenderChecks whether a phone number is blocked on one of your lines.
Action
Get CallReturns one call and its details.
Action
Get Call RecordingReturns one recorded leg of a call, with its download link.
Action
Get Call TranscriptsReturns a call's transcripts and AI summary.
Action
Get ConversationReturns the messages in one text conversation.
Action
Get FaxReturns one fax and its delivery status.
Action
Get My ProfileReturns the API key's run-as user, with their numbers and phone lines.
Action
Get Unread CountsReturns how many unread text messages each of your lines has.
Action
List Agent SessionsReturns call-center agents' sign-in and pause sessions.
Action
List Blocked SendersReturns the numbers blocked from texting one of your lines.
Action
List Call RecordingsReturns the recordings of a call.
Action
List ConversationsReturns the text-message conversations in your inbox, newest first.
Action
List FaxesReturns your sent and received faxes.
Action
List Fax NumbersReturns the fax numbers you can send from.
Action
List Saved RepliesReturns your saved text-message replies.
Action
List Scheduled MessagesReturns the text messages scheduled to send from one of your lines.
Action
List Texting NumbersReturns the Telebroad numbers you can send text messages from.
Action
List UsersReturns every user on your Telebroad account.
Action
Mark Conversation ResolvedMarks a text conversation as handled.
Action
Mark Line ReadMarks every message on a texting number as read.
Action
Place CallStarts a click-to-call: rings your phone, then connects it to the number you want to call.
Action
Reopen ConversationReopens a resolved text conversation.
Action
Schedule Text MessageSchedules a text message to send later from one of your lines.
Action
Search CallsSearches your call history between two times.
Action
Send FaxSends a fax from one of your fax numbers, with an optional cover page.
Action
Send Text MessageSends an SMS or MMS text message from one of your Telebroad texting numbers to one or more recipients.
Action
Unblock SenderUnblocks a phone number on one of your lines.
Action
Update Saved ReplyEdits a saved text-message reply.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and Telebroad, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Telebroad when something happens in Intercom?
Any of Telebroad's 36 actions, including Create Saved Reply, Send Fax, Send Text Message and Update Saved Reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Telebroad to Intercom?
Yes. When something happens in Telebroad, your agent can act in Intercom too. This page covers both directions: Telebroad's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Telebroad?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Telebroad without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.