Integration
Connect Intercom and Ticket Tailor
When New company fires in Intercom, your agent runs Create Event Occurrence in Ticket Tailor, or Event Created in Ticket Tailor to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Ticket Tailor to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and Ticket Tailor can do together
From Intercom to Ticket Tailor
When New company in Intercom
then Create Event Occurrence in Ticket Tailor
When New conversation in Intercom
then Create Event Series in Ticket Tailor
From Ticket Tailor to Intercom
When Event Created in Ticket Tailor
then Add note to contact in Intercom
When Event Updated in Ticket Tailor
then Add tag to contact in Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Ticket Tailor
Triggers and actions 15 triggers · 91 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Trigger
Event CreatedTriggers when a new event is created.
Trigger
Event DeletedTriggers when an existing event is deleted.
Trigger
Event UpdatedTriggers when an existing event is updated.
Trigger
Issued Membership CreatedTriggers when a new issued membership is created.
Trigger
Issued Membership UpdatedTriggers when an issued membership is created or updated.
Trigger
Issued Ticket CreatedTriggers when a new issued ticket is created.
Trigger
Issued Ticket UpdatedTriggers when an existing issued ticket is updated.
Trigger
New Issued TicketFires when a ticket is issued. In Ticket Tailor open Box office settings > Webhooks, add a webhook for the issued ticket created event, and paste this trigger's webhook URL.
Trigger
Order CreatedTriggers when new order is created (currency values are always in cents, or equivalent, with no decimals).
Trigger
Order UpdatedTriggers when existing order is updated (currency values are always in cents, or equivalent, with no decimals).
Trigger
Waitlist Signup Created (instant)Instant trigger: fires when a Ticket Tailor waitlist signup is created (waitlist_signup.created). Self-registering webhook.
Action
Box Office OverviewShow box office statistics information.
Action
Create BundleCreate a bundle for the given event series ID.
Action
Create Check-In (Out)Create check-in or check-out.
Action
Create DiscountCreates a discount code that can be used on checkout.
Action
Create Event OccurrenceCreate event for event series.
Action
Create Event SeriesCreates a new event series.
Action
Create HoldCreates a new hold in the system.
Action
Create Issued MembershipCreates a new issued membership.
Action
Create Issued Membership RedemptionCreates a redemption for an issued membership at a specific event. This records that the issued membership was used for entry to the event.
Action
Create Issued Ticket (Fees Apply)Creates a new issued ticket for an event occurrence from the available inventory. This action incurs a fee per issued ticket, even if the ticket is free. Send the event_id and ticket_type_id to create the issued ticket from an event occurrence's ticket type allocation. Alternatively, send the hold_id to create the issued ticket from a pre-existing hold. The issued ticket is not associated to an order. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart).
Action
Create Membership TypeCreates a new membership type.
Action
Create OverrideCreate an override for the given event series id.
Action
Create ProductCreate a new product.
Action
Create Ticket GroupCreate a ticket group for the given event series id.
Action
Create Ticket TypeCreate a ticket type for the given event series id.
Action
Create VoucherCreates a new voucher and the associated voucher codes, if given.
Action
Delete BundleDelete a bundle. This action is irreversible. The bundle will be permanently removed.
Action
Delete DiscountDelete a discount. This action is irreversible. The discount will be permanently removed.
Action
Delete Event OccurrenceDelete event occurrence.
Action
Delete Event SeriesDeletes event series.
Action
Delete HoldDelete a hold. This action is irreversible. The hold will be permanently removed.
Action
Delete Membership TypeDelete membership type.
Action
Delete ProductDelete a product. This action is irreversible. The product will be permanently removed.
Action
Delete Ticket GroupDelete a ticket group. This action is irreversible. The ticket group will be permanently removed and any ticket types or bundles in the group will be removed from the group.
Action
Delete Ticket TypeDelete a ticket type. This action is irreversible. The ticket type will be permanently removed.
Action
Delete VoucherDelete voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed.
Action
Get DiscountReturns a single discount; all currency values are in cents (or equivalent), with no decimals.
Action
Get EventReturns a single event; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event OccurrenceReturns a single event occurrence; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event SeriesReturns a single event series; all currency values are in cents (or equivalent), with no decimals.
Action
Get HoldReturns a single hold.
Action
Get Issued MembershipReturns a single issued membership.
Action
Get Issued TicketReturns a single issued ticket.
Action
Get List of Check-InsReturns a list of check-ins.
Action
Get List of DiscountsReturns a list of discounts.
Action
Get List of Event OccurrencesReturns a list of event occurrences.
Action
Get List of EventsReturns a list of events.
Action
Get List of Event SeriesReturns a list of event series.
Action
Get List of Event Series OverridesReturns a list of event series overrides.
Action
Get List of HoldsReturns a list of holds.
Action
Get List of Issued MembershipsReturns a list of issued memberships.
Action
Get List of Issued TicketsReturns a list of issued tickets.
Action
Get List of Membership TypesReturns a list of membership types.
Action
Get List of OrdersReturns a list of orders belonging to box office.
Action
Get List of ProductsReturns a list of products.
Action
Get List of StoresReturns a list of stores.
Action
Get List of VouchersReturns a list of vouchers.
Action
Get List of Waitlist SignupsReturns a list of waitlist signups.
Action
Get Membership TypeReturns a single membership type.
Action
Get ProductReturns a single product; all currency values are in cents (or equivalent), with no decimals.
Action
Get StoreReturns store configuration.
Action
Get VoucherReturns a single voucher; all currency values are in cents (or equivalent), with no decimals.
Action
Update BundleUpdate existing bundle.
Action
Update DiscountUpdates an existing discount.
Action
Update Event OccurrenceUpdates an existing event occurrence.
Action
Update Event SeriesUpdates an existing event series.
Action
Update Issued MembershipUpdates an existing issued membership.
Action
Update Membership TypeUpdates an existing membership type.
Action
Update OverrideUpdate existing override.
Action
Update ProductUpdates an existing product.
Action
Update StoreUpdates store configuration.
Action
Update Ticket GroupUpdate existing ticket group.
Action
Update Ticket TypeUpdate existing ticket type.
Action
Update VoucherUpdate an exiting voucher. If any voucher codes are given, create new voucher codes and associate them with the voucher.
Action
Void Issued MembershipVoids an existing issued membership.
Action
Void Issued TicketMark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. You can also void an issued ticket to a hold, which will create a hold from the issued ticket and not put the allocation back on sale.
Action
Void Voucher CodeMark a voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Intercom and Ticket Tailor, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ticket Tailor when something happens in Intercom?
Any of Ticket Tailor's 67 actions, including Create Bundle, Create Check-In (Out), Create Discount and Create Event Occurrence. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ticket Tailor to Intercom?
Yes. When something happens in Ticket Tailor, your agent can act in Intercom too. This page covers both directions: Ticket Tailor's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Ticket Tailor?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Ticket Tailor without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.