Integration
Connect Intercom and Wachete
When New company fires in Intercom, your agent runs Create monitor in Wachete, or Any new notification in Wachete to Create message in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Wachete to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Wachete watches the web pages your team cares about, and Intercom is where you talk to customers about them. Joining the two means a change on a watched page can open a conversation, raise a ticket or leave a note on the right contact in Intercom, and new companies or contacts in Intercom can get a monitor set up in Wachete.
Example flows
What Intercom and Wachete can do together
From Intercom to Wachete
When New company in Intercom
then Create monitor in Wachete
From Wachete to Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Wachete
Triggers and actions 6 triggers · 31 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Any new notification
Fires when there is a new change notification from any monitor in your Wachete account.
- New notification for monitor
Fires when there is a new change notification from the specified Wachete monitor (taskId).
- Create monitor
Create a new Wachete monitor (wachet) that watches a web page or part of a page for changes.
- Delete monitor
Delete a Wachete monitor by its ID.
- Get monitor
Get information about a specific Wachete monitor by its ID.
- Get monitor data
Get the captured data/history for a Wachete monitor, optionally as a diff and within a date range.
- List folders
List folder contents, optionally under a parent folder.
- List notifications
List change notifications, optionally filtered by monitor (taskId) and date range.
- Update monitor
Change the settings of an existing Wachete monitor — name, URL, watched/excluded XPath, regex, note, job type, check frequency and location, crawl options, folder, alerts, notification endpoints, headers and proxies. A partial update: the op first reads the monitor's current record, overlays only the fields you filled in, then writes the merged record back, so anything you leave blank keeps its current value — including settings this op does not expose. Identify the monitor by its id. Check frequency is in seconds (86400 = daily) and is ignored if not positive; the true/false options take the words true or false; alerts, notification endpoints, headers and proxies take JSON. Returns the monitor id, name and URL after the update plus the full monitor record.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and Wachete, answered
Can a change on a watched page create a support ticket in Intercom?
Yes. A new notification for a chosen Wachete monitor can trigger the Add ticket action in Intercom, with the page name and the change details in the ticket. You can also pull the captured diff from Wachete first so the ticket carries the exact text that changed.
Can new Intercom records set up monitoring in Wachete automatically?
Yes. The New company trigger in Intercom can run the Create monitor action in Wachete using the URL held on the company record. When a contact record changes later, the Update monitor action can change the monitor's URL, name or check frequency.
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New or updated contact, New conversation and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Wachete when something happens in Intercom?
Any of Wachete's 7 actions, including Create monitor, Get monitor data, Update monitor and Get monitor. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Wachete to Intercom?
Yes. When something happens in Wachete, your agent can act in Intercom too. This page covers both directions: Wachete's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Wachete?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Wachete without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.