Connect Order Sender and SysAid

Both apps 43Order Sender 25SysAid 18

• Trigger
  New Client

  Triggers when a new customer is added to your Order Sender Business account.

• Trigger
  New Order

  Triggers when a new order is sent in Order Sender Business. Fires once per order line (article) of orders sent in the last 7 days.

• Trigger
  New Product

  Triggers when a new product is added to your Order Sender catalog.

• Action
  Delete Discount

  Deletes a discount in Order Sender Business, identified by its customer and supplier codes and optionally its product or product category.

• Action
  Delete Payment Condition

  Deletes a payment condition from Order Sender Business by its code.

• Action
  Delete Product

  Deletes a product of a supplier by its product code.

• Action
  Delete Secondary Address

  Deletes a customer's secondary address, identified by the customer code and the address name.

• Action
  Export Clients

  Returns every customer in your Order Sender Business account, with contact details, address, tax data and assigned agents.

• Action
  Export Commissions

  Returns the commission rules defined in Order Sender Business, optionally limited to one supplier.

• Action
  Export Discounts

  Returns the discounts defined in Order Sender Business, optionally only those for one customer.

• Action
  Export Orders

  Exports orders from Order Sender Business, optionally filtered by date range, order number range, supplier or specific order numbers.

• Action
  Export Payment Conditions

  Returns the payment conditions defined in Order Sender, optionally limited to one supplier.

• Action
  Export Price Lists

  Returns the price lists in your Order Sender account, with each product's price and discounts, optionally limited to one supplier.

• Action
  Export Products

  Returns the products in your Order Sender account, optionally limited to one supplier.

• Action
  Export Secondary Addresses

  Returns the secondary addresses (sedi) of your Order Sender customers, optionally only those of one customer.

• Action
  Export Suppliers

  Returns every supplier in the Order Sender Business account with its code, name, contacts, address and commission settings.

• Action
  Import Client

  Creates or updates a customer in Order Sender Business, matched by its unique customer code.

• Action
  Import Client Payment Condition

  Assigns a payment condition to a customer in Order Sender Business, optionally scoped to a supplier.

• Action
  Import Commission

  Imports a commission rate for a supplier, optionally limited to a product or product category, into Order Sender Business.

• Action
  Import Discount

  Creates or updates a discount for a customer and supplier, optionally limited to a product or product category.

• Action
  Import Payment Condition

  Creates or updates a payment condition in Order Sender by its code.

• Action
  Import Price List

  Imports a product price into a supplier's price list in Order Sender, creating or updating the price list entry.

• Action
  Import Product

  Creates or updates a product in the Order Sender catalog.

• Action
  Import Secondary Address

  Creates or updates a secondary address (sede) for a customer in Order Sender Business.

• Action
  Import Supplier

  Creates or updates a supplier in Order Sender Business, matched by its unique supplier code.

• Trigger
  New Service Record

  Triggers when a new service record (incident or request) is created in SysAid.

• Trigger
  Service Record Updated

  Triggers when a service record (incident or request) is updated in SysAid.

• Action
  Add Service Record Note

  Adds a note to a SysAid service record.

• Action
  Create Company

  Creates a new company in SysAid.

• Action
  Create End User

  Creates a new end user in SysAid.

• Action
  Create Service Record

  Creates a new service record (incident or request) in SysAid and returns it.

• Action
  Delete Service Record

  Permanently deletes a SysAid service record.

• Action
  Get Agent

  Returns one SysAid agent by ID.

• Action
  Get Company

  Returns one SysAid company by ID.

• Action
  Get End User

  Returns one SysAid end user by ID.

• Action
  Get Service Record

  Returns one SysAid service record by its ID.

• Action
  List Agents

  Returns a page of SysAid agents.

• Action
  List Companies

  Returns a page of companies in SysAid.

• Action
  List End Users

  Returns a page of SysAid end users.

• Action
  List Groups

  Returns a page of SysAid groups.

• Action
  Resolve Service Record

  Resolves a SysAid service record with a solution.

• Action
  Search Service Records

  Finds SysAid service records matching a text search, newest first.

• Action
  Update Service Record

  Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.